Field Service Technician - Pumps

Sage Rental Services; Haughton (LA); Vor Ort; USD 42.000 - 66.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

401k with employer match

Zusammenfassung

SAGE Rental Services in Shreveport, LA is hiring a Field Service Technician to provide on-site repair, maintenance and installation of rental equipment at client sites. The role requires prompt, reliable service and strong communication to ensure client satisfaction.

You will troubleshoot, repair and maintain equipment, create work orders and work with customers under safety guidelines. Requires valid driver's license, high school diploma, and willingness to be on call 24/7; prior diesel/service

Qualifikationen

• Must have strong customer service and communication skills.
• Must be able to diagnose and repair equipment and follow safety guidelines.
• Must be able to be on call 24/7 and lift up to 50 pounds.

Aufgaben

• Customer Service – perform tests, diagnose issues and resolve requests promptly; maintain customer relationships.
• Equipment repair and maintenance – troubleshoot, guide customers on equipment use, create work orders and perform repairs as needed.

Kenntnisse

Customer service

Communication

Problem solving

Teamwork

Mechanical aptitude

On-site service

Ausbildung

High school diploma or GED

Tools

Microsoft Office

Engine program tools

Rental industry software

Jobbeschreibung

Introduction

SAGE Rental Services is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Shreveport, LA office. The candidate will be responsible for providing on-site repair, maintenance and installation of SAGE rental equipment at client owned locations.

The ideal candidate is prompt and reliable, with excellent support skills and communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior and quality service.

Responsibilities (including, but not limited to)

• Customer Service – Perform tests on equipment and machinery. Diagnose issues and resolve any requests or concerns that come up in a timely manner. Maintain relationships with customers and follow company operation and safety guidelines


• Equipment repair and maintenance – Troubleshoot issues and guide customers on how to properly use equipment. Create customer work orders, perform machine repairs and maintenance as needed

Requirements

• Must be 21 years of age and have a valid driver's license with a clean driving record


• High school diploma or GED


• Must pass a pre-employment criminal background check and drug screen


• Must be willing and available to be on call 24/7 for after-hours requests


• Problem-solving skills and mechanical aptitude


• Previous diesel and service experience


• Technical/computer literacy skills, including but not limited to Microsoft Office, engine program tools, rental industry software, etc


• Ability to build strong relationships with customers and display excellent communication skills


• Ability to manage workflow in a timely and consistent manner and work well in a team environment


• Ability to lift to 50+ pounds


• Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site


• Personal tools required

Preferred

• Trade/technical certification or previous industry experience


• Rotating equipment experience


• 2-5 years; Heavy equipment industry favorable

SAGE Rental Services specializes in the rental and sale of pumping, trench safety and general heavy equipment to the construction, municipal and industrial markets. We are dedicated to upholding our "Core Values", to Work Honest, Work Safe, Work Smart & Work Together.

We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program.

SAGE is an Equal Opportunity Employer.