Field Service Technician PUMPS

Sage Rental Services, LLC; Oklahoma City (OK); On-site; USD 45,000 - 65,000; Full time

Job summary

SAGERental Services is seeking a Field Service Technician based in Oklahoma City, OK. The role involves on-site repair, maintenance, and installation of rental equipment at client locations. You will be proactive in diagnosing issues, performing repairs, and ensuring customer satisfaction with professional service.

The ideal candidate demonstrates reliability, strong communication, and a willingness to be on-call to support after-hours requests while adhering to safety and company guidelines.

Qualifications

• High school diploma or GED is required.
• Strong problem-solving and mechanical aptitude are essential.
• Excellent communication and customer service skills to interact with clients.

Responsibilities

• Perform on-site tests, diagnose issues, and resolve customer requests promptly while maintaining safety guidelines.
• Repair and maintenance of equipment, guide customers on proper use, and document work orders.

Skills

Customer service

Diagnostic tests

Mechanical aptitude

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Engine program tools

Rental industry software

Job description

Job Overview

SAGERental Services is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Oklahoma City OK office and will be responsible for providing on-site repair, maintenance and installation of SAGE rental equipment at client owned locations. The ideal candidate is prompt and reliable, with excellent support skills and communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior and quality service.

Responsibilities (including, but not limited to)

• Customer Service – Perform tests on equipment and machinery. Diagnose issues and resolve any requests or concerns that come up in a timely manner. Maintain relationships with customers and follow company operation and safety guidelines.
• Equipment repair and maintenance – Troubleshoot issues and guide customers on how to properly use equipment. Create customer work orders, perform machine repairs and maintenance as needed.

Requirements

• Must be within local traveling distance range. No on/off cycle work will be provided
• Must be 21 years of age and have a valid driver's license with a clean driving record
• High school diploma or GED
• Must pass a pre-employment criminal background check and drug screen
• Must be willing and available to be on call 24/7 for after-hours requests
• Problem-solving skills and mechanical aptitude
• Previous diesel and service experience
• Technical/computer literacy skills, including but not limited to Microsoft Office, engine program tools, rental industry software, etc.
• Ability to build strong relationships with customers and display excellent communication skills
• Ability to manage workflow in a timely and consistent manner and work well in a team environment
• Ability to lift to 50+ pounds
• Ensure company workplace safety guidelines are followed and environmental standards are practiced when on duty or on site
• Personal tools required

Preferred

• Trade/technical certification or previous industry experience
• Rotating equipment experience
• 2-5 years; Heavy equipment industry favorable

Company Overview

SAGERental Services specializes in the rental and sale of pumping, trench safety and general heavy equipment to the construction, municipal and industrial markets. We are dedicated to upholding our “Core Values”, to Work Honest, Work Safe, Work Smart & Work Together.

We provide Medical, Dental, Vision, Life, Disability and Supplemental benefits, along with a 401k option and employer match program.

SAGEis an Equal Opportunity Employer.