Field Service Technician - Protein Equipment

Cozzini,-LLC; Elk Grove Village (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Dental Insurance

Vision Care Benefits

Health Savings Account with company-by

Flexible Spending Account with company

Employer-Paid Life Insurance

Employer-Paid Short- and Long-Term Dis

Employee Assistance Program

Paid Time Off

Paid Company Holidays

401(k) Retirement Plan with Company 4

Ongoing Technical Training

Job summary

Cozzini, LLC in Elk Grove Village, IL, seeks a Field Service Technician to install, inspect, troubleshoot, repair, and optimize food processing equipment across North America.

You will travel extensively to customer facilities, perform commissioning and startup tasks, diagnose issues, and train operators. A strong mechanical/electrical background and PLC knowledge are required, along with a valid driver's license and self-motivation.

Qualifications

• 1+ year in field service or industrial maintenance in food/meat processing or manufacturing.
• Strong mechanical and electrical troubleshooting skills.
• Able to diagnose and repair complex equipment.
• Know PLC-controlled machinery and automation systems.
• Able to read schematics and technical documents.
• Excellent communication, both verbal and written.
• Self-motivated, able to work remotely and travel.
• Willingness to travel extensively; valid driver's license.

Responsibilities

• Install, configure, commission, and start up processing equipment at customer facilities.
• Perform functional testing to confirm systems operate as designed before handoff.
• Assist with new equipment deployments, production trials, and process validation activities.
• Troubleshoot and repair mechanical, electrical, hydraulic, pneumatic, and control-related issues.
• Diagnose PLC-driven equipment and coordinate with engineering teams to resolve complex problems.
• Provide remote support during equipment failures and high-priority situations.
• Train operators and maintenance personnel on safe operation and troubleshooting.
• Complete detailed service reports, inspection records, and maintenance logs.
• Manage company-issued tools, diagnostic equipment, and spare parts inventory.
• Comply with OSHA and Lockout/Tagout safety requirements.

Skills

Mechanical troubleshooting

Electrical troubleshooting

PLC knowledge

Schematics interpretation

Communication skills

Travel readiness

Driver's license

Tools

Diagnostics equipment

Industrial tools

Job description

Description

Cozzini, part of the Midera family of companies, develops and builds specialized food processing equipment for protein and pet food manufacturers worldwide. Headquartered in Elk Grove Village, Illinois, with additional manufacturing operations in Iowa, Cozzini is recognized for its quality-engineered systems, customer-focused approach, and innovative processing solutions.

We are seeking a skilled and customer-oriented Field Service Technician to support our growing customer base across North America. This position is ideal for an individual who enjoys working with industrial machinery, solving technical challenges in the field, and traveling to customer facilities to ensure equipment performance and reliability.

In this role, you will install, inspect, troubleshoot, repair, and optimize food processing systems while serving as a trusted technical partner for our customers. Successful candidates will possess strong mechanical and electrical troubleshooting abilities, a hands-on approach to problem-solving, and the flexibility to travel extensively throughout the region.

Responsibilities

• Install, configure, commission, and start up processing equipment at customer facilities.
• Perform functional testing to confirm systems operate as designed before customer handoff.
• Assist with new equipment deployments, production trials, and process validation activities.
• Troubleshoot and repair mechanical, electrical, hydraulic, pneumatic, and control-related issues.
• Diagnose PLC-driven equipment and coordinate with engineering teams to resolve complex technical problems.
• Provide prompt support during equipment failures and high-priority production situations.
• Investigate recurring operational issues, determine root causes, and implement long-term solutions.
• Carry out preventive maintenance programs and equipment assessments to minimize downtime.
• Recommend upgrades, repairs, and process improvements that enhance system performance.
• Deliver technical support remotely via phone, email, and virtual communication platforms.
• Train operators and maintenance personnel on safe operation, troubleshooting techniques, and best maintenance practices.
• Foster strong customer partnerships through responsive, professional service.
• Serve as a trusted technical resource to help customers maximize productivity and operational efficiency.
• Complete detailed service reports, inspection records, installation documentation, and maintenance logs.
• Manage company-issued tools, diagnostic equipment, and spare parts inventory.
• Comply with all company, customer, and regulatory safety requirements, including OSHA and Lockout/Tagout (LOTO) standards.

Cozzini, LLC is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants.

Benefits

• Comprehensive Medical Coverage
• Dental Insurance
• Vision Care Benefits
• Health Savings Account (HSA) with company contributions
• Flexible Spending Account (FSA) with employer contributions
• Employer-Paid Life Insurance
• Employer-Paid Short- and Long-Term Disability Coverage
• Employee Assistance Program (EAP)
• Paid Time Off
• Paid Company Holidays
• 401(k) Retirement Plan with Company Match
• Ongoing Technical Training and Professional Development Programs

Requirements

• At least 1 year of experience in field service, industrial maintenance, food processing, meat processing, or a related manufacturing environment.
• Strong mechanical and electrical troubleshooting skills with the ability to diagnose and repair complex equipment issues.
• Working knowledge of PLC-controlled machinery and automated systems.
• Ability to interpret schematics, electrical drawings, technical documents, and service manuals.
• Solid analytical and problem-solving abilities with a customer-focused approach.
• Strong verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
• Self-motivated with the ability to work independently in a remote, travel-based role.
• Willingness to travel extensively and provide occasional after-hours support when needed.
• Valid driver's license and acceptable driving record required.