Field Service Technician – PLC & Conveyor (Food Processing)

Frontmatec; Kansas City (MO); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Overtime pay

Medical, Dental, Vision

401(k) Options

Gym membership program

Vacation time off

Uniforms and PPE

Tools

Job summary

Frontmatec is seeking a Service Technician to join its Kansas City, MO team. The role involves diagnosing, repairing and maintaining PLC-controlled equipment, conveyor systems and mechanical machines in a food processing environment, with responsibility for on-site service at customer facilities.

The position requires hands-on field service, installation support, and the ability to read electrical/pneumatic schematics, generate detailed service reports and uphold safety standards.

Responsibilities

• Provide emergency/unscheduled and scheduled maintenance repairs of equipment at customer facilities.
• Assist installation & commissioning of new equipment as well as upgrades on existing installations.
• Read and interpret equipment manuals, electrical and pneumatic schematics in order to perform required maintenance and service.
• Execute service and maintenance orders/jobs in a timely and efficient manner.
• Provide accurate and sufficiently detailed data in comprehensive reports after completion of installation and/or service jobs.
• Comply with all company and client health and safety programs.
• Participate actively in the development of customer relations.
• Effectively communicate with customers, sales teams and partners to ensure that customer needs and demands are understood and are met.
• Provide feedback to After Sales Teams regarding customer needs and demands to secure global implementation.
• Complete weekly expenses and hours report.
• Support and work with the company’s Engineering department on the development of new products.
• Support and work with the company’s Engineering, Production, and QA departments to secure product quality.
• When needed participate in the development of the company’s training programs.
• Self-managed, responsible for booking travel and accommodations.

Job description

Frontmatec is seeking a Service Technician to join its Kansas City, MO team. The role involves diagnosing, repairing and maintaining PLC-controlled equipment, conveyor systems and mechanical machines in a food processing environment, with responsibility for on-site service at customer facilities.

The position requires hands-on field service, installation support, and the ability to read electrical/pneumatic schematics, generate detailed service reports and uphold safety standards.