Enterprise Field Service Technician, Phoenix, AZ

BearCom; Tempe, Phoenix (AZ, AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, Vision

Company-paid life insurance

Short/Long-Term Disability Insurance

Paid Holidays

Generous PTO

401k with match

Company vehicle

Employee referral bonus

Tuition reimbursement

Job summary

BearCom in Tempe/Phoenix area is seeking a Field Service Technician I to install and support wireless communications systems for public safety and enterprise customers.

The role emphasizes customer service, reliability, and problem-solving, with on-site duties such as basic programming, installations, and occasional travel. A strong electronics background and a valid driver’s license are preferred; BearCom provides on-the-job training and comprehensive benefits.

Qualifications

• Basic Electronics background (12V and/or low-voltage systems).
• RF/telecommunications networking experience is a plus.
• Proficient in MS Office Suite (Outlook, Word, Excel).
• Must have a valid driver’s license.
• Drug screenings, MVR, and background checks are part of the hiring process.

Responsibilities

• Create Basic Programming Codeplugs (less than 12 channels).
• Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters).
• Troubleshoot and repair defective two-way radios and other wireless equipment.
• Some regional and/or overnight travel and on-call hours may be required.

Skills

Basic Electronics

RF/Telecommunications

MS Office

Valid Driver's License

Background Checks

Education

Tools

MS Office Suite

Job description

Job Details

Job Location: Phoenix AZ - Tempe, AZ 85283

About BearCom

Largest Distributor of Wireless Voice, Data, and Video Solutions in North America

40+ Years Industry-Leading Experience

Partnerships with Motorola, JVC Kenwood, Avigilon, Milestone, Axis, Hanwha and Bosc

75+ Branches Across North America

As a Field Technician, you will be responsible for meeting customer expectations: quality, performance, timeliness, and cost-effectiveness. Wireless communications systems include: complex radio systems for public safety and enterprise customers. The ideal candidate must have excellent communication skills, be motivated, be customer service oriented, possess a willingness to learn, and be reliable. The Field Technician will interface directly with the end customer; therefore, a professional attitude and appearance are vital.

Job Description

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers. The ideal candidate will provide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Basic Mobile Installations (Radio, Antenna, Modem, DC-DC Converters)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver's License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

Benefits

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

KEYWORDS

• Motorola
• Kenwood
• ICOM
• Avigilon
• Two-Way Radio
• Two Way Radio
• 2-Way Radio
• GPS
• VOIP
• WI-FI
• BDA/DAS
• RF
• UHF
• VHF
• MOTOTRBO
• LMR
• OSHA 10
• FCC GROL
• L3Harris
• CET
• Network+
• Security+
• P2P
• P2MP
• PtMP
• P25
• Astro2

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.