Field Service Technician, Phoenix, AZ

Stone Security; Phoenix (AZ); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Highly Competitive Compensation

Medical, Dental, Vision Insurance

Company-Paid Life Insurance

Short/Long-Term Disability Insurance

Paid Holidays

Generous Paid Time Off

401k Match

Company Vehicle

Employee Referral Bonus

Tuition Reimbursement

Job summary

BearCom is seeking an Enterprise Field Service Technician in Phoenix, AZ to install and support wireless communications systems. The role involves direct customer interaction, professional conduct, and timely service delivery.

The ideal candidate will have basic electronics, RF/telecommunications awareness, and proficiency with MS Office. Travel, on-call hours, and a strong focus on customer satisfaction are expected components of this position.

Qualifications

• Basic electronics background required.
• RF/telecommunications/networking knowledge is a plus.
• MS Office proficiency (Outlook, Word, Excel) expected.
• Must have a valid driver’s license.
• Background checks and drug screening are part of the hiring process.

Responsibilities

• Create basic programming codeplugs (less than 12 channels).
• Troubleshoot and repair defective two-way radios and other wireless equipment (radio, power supply, antenna, etc.).
• Some regional and/or overnight travel and on-call hours may be required.

Skills

Basic Electronics Background

RF/Telecommunications/Networking

MS Office Suite

Driver’s License

Background Checks/Drug Screen

Job description

Enterprise Field Service Technician, Phoenix, AZ

Phoenix AZ - Tempe, AZ 85283

Description

About BearCom:

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• Partnerships with Motorola, JVC Kenwood, Avigilon, Milestone, Axis, Hanwha and Bosc
• 75+ Branches Across North America

As a Field Technician, you will be responsible for meeting customer expectations: quality, performance, timeliness, and cost-effectiveness. Wireless communications systems include: complex radio systems for public safety and enterprise customers. The ideal candidate must have excellent communication skills, be motivated, be customer service oriented, possess a willingness to learn, and be reliable. The Field Technician will interface directly with the end customer; therefore, a professional attitude and appearance are vital.

As a Field Service Technician I with BearCom, you will be involved in the installation and support of wireless communications systems.

Our Technicians are the heart of every service location, and we rely on their expertise in the delivery of the best service and solutions for our customers.The ideal candidate willprovide exceptional customer service and possess the technical ability to create imaginative solutions that meet and exceed the most challenging customer needs.

• Create Basic Programming Codeplugs (less than 12 channels)
• Troubleshoot and Repair Defective Two-Way Radios and Other Wireless Equipment (Radio, Power Supply, Antenna, Etc.)
• Some Regional and/or Overnight Travel and On-Call Hours May Be Required

Preferred Qualifications:

• Basic Electronics Background (12V and/or Low-Voltage System)
• RF/Telecommunications/Networking Experience a Plus
• Proficient in MS Office Suite (Outlook, Word, Excel)
• Must Have Valid Driver’s License
• Drug Screenings, Motor Vehicle Record, and Background Checks Part of the Hiring Process

BearCom wants to elevate your professional growth! We place high value in investing in the development of our team members and advancing your technical capabilities. BearCom can provide extensive on-the-job training, and covers all fees associated with most professional certifications.

You’ll also receive:

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance
• Company-Paid Life, Short/Long-Term Disability Insurance
• Paid Holidays
• Generous Paid Time Off
• Matching 401k Plan
• Use of Company Vehicle
• Employee Referral Bonus
• Tuition Reimbursement

BearCom is proud to be an equal-opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.