Field Service Technician: Path to Service Engineer - Travel

Sysmex America, Inc.; United States; On-site; USD 28,929 - 44,083; Full time

Job summary

Sysmex America, Inc. is seeking a National Field Service Technician to train for a future Service Engineer role. The position requires extensive travel across the United States during and after a nine-month training program.

The role involves installing and repairing Sysmex instruments, documenting service activity, and maintaining inventory while supporting multiple service districts. Strong English communication and relocation willingness are essential.

Qualifications

• Associate’s degree or 0-3 years in Biomedical Engineering, Electronics, or Clinical Laboratory Science.
• Willingness to relocate to service districts across the U.S.
• Completion of Sysmex-certified instrument training.

Responsibilities

• Complete training to become a Field Service Technician (FST).
• Travel to U.S. service districts with a mentor during training.
• Provide service support in districts after training.
• Travel up to 75% within the Continental United States.
• Prepare for open SE positions after training.
• Install, maintain, and repair Sysmex instruments and systems.
• Document service activities accurately and timely.
• Maintain parts inventory and company property.
• Collaborate cross-functionally to ensure customer resolution.

Skills

English proficiency

Presentation skills

Team orientation

Communication under pressure

Positive attitude

Technical explanation

Education

Biomedical Engineering

Electronics

Clinical Laboratory Science

Tools

Sysmex instrument training

Job description

Sysmex America, Inc. is seeking a National Field Service Technician to train for a future Service Engineer role. The position requires extensive travel across the United States during and after a nine-month training program.

The role involves installing and repairing Sysmex instruments, documenting service activity, and maintaining inventory while supporting multiple service districts. Strong English communication and relocation willingness are essential.