Field Service Engineer - Packaging Machinery

PPC Flex; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual Bonus

Flexible working hours

Career development opportunities

Job summary

A dynamic packaging solutions provider is seeking a Field Service Engineer to support customers by providing technical expertise and service to packaging machinery. The role requires significant travel, strong technical skills, and the ability to communicate effectively with customers. Candidates should have a relevant degree and 5+ years of experience in a customer-facing technical environment. This position offers a competitive salary and opportunities for growth.

Qualifications

• 5+ years of experience in a customer-facing technical service environment.
• Ability to communicate technical needs to non-technical audiences.
• Attention to detail for accurate documentation and data entry.

Responsibilities

• Provide technical expertise and service to customers' packaging machinery.
• Travel to customer facilities for fill trials and troubleshooting.
• Complete field service visit reports and document findings.

Skills

Customer service

Team collaboration

Technical troubleshooting

Data analysis

Mechanical aptitude

Education

Degree in Plastics Engineering Technology or related field

Tools

Standard test equipment (micrometer, tensile tester)

Microsoft Office

Job description

A dynamic packaging solutions provider is seeking a Field Service Engineer to support customers by providing technical expertise and service to packaging machinery. The role requires significant travel, strong technical skills, and the ability to communicate effectively with customers. Candidates should have a relevant degree and 5+ years of experience in a customer-facing technical environment. This position offers a competitive salary and opportunities for growth.