Field Service Technician - On-Site Troubleshooter & Trainer

Marel Inc.; Gainesville (GA); On-site; USD 52,000 - 72,000; Full time

Job summary

Marel Inc. is seeking a Field Service Tech to be the on-site face, delivering expert service on Marel machinery across client locations in Georgia. You will diagnose issues, perform installation, maintenance, and provide customer training, ensuring uptime and satisfaction.

The role requires independent work, willingness to travel within the territory, and ability to lift up to 50 lbs. Join a team that values collaboration, integrity, and continuous growth as you support equipment in the field.

Qualifications

• Troubleshoots, repairs, installs, maintains, and trains customers on Marel machinery at client sites.
• Prepares service activities and materials in advance.
• Provides aftercare for new installations.
• Maintains regular contact with customers.
• Reports progress to the Field Service Manager.
• Travels extensively within assigned territory.

Responsibilities

• Troubleshoots, repairs, installs, maintains, and trains customers on Marel machinery at client sites.
• Prepares service activities and materials in advance.
• Provides aftercare for new installations.
• Maintains regular contact with customers.
• Reports progress to the Field Service Manager.
• Travels extensively within assigned territory.

Skills

Customer service

Field service

Troubleshooting

Installation

Tools

Marel equipment

Job description

Marel Inc. is seeking a Field Service Tech to be the on-site face, delivering expert service on Marel machinery across client locations in Georgia. You will diagnose issues, perform installation, maintenance, and provide customer training, ensuring uptime and satisfaction.

The role requires independent work, willingness to travel within the territory, and ability to lift up to 50 lbs. Join a team that values collaboration, integrity, and continuous growth as you support equipment in the field.