Field Service Technician- North Carolina

National-Services-LL; Raleigh (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

National-Services-LL in Raleigh, NC seeks a Field Service Technician to join a fast-paced on-site maintenance and field service team. You will install, wire, connect, calibrate, analyze, troubleshoot, and maintain automated traffic enforcement systems and retail IoT assets in the field.

You will travel independently to sites, work with subcontractors and engineering staff, and document hardware/software upgrades as needed. This role requires readiness to travel across the state.

Qualifications

• Candidates must be 25 years of age.
• Have a valid driver’s license.
• Be able to drive and operate a bucket truck.
• Lift 50-75 lbs.
• Operate hand and power tools.
• Handle regular exposure to outdoor elements.
• Applicants must complete a pre-employment fitness-for-duty examination.

Responsibilities

• Perform basic electrical work, wiring, and troubleshooting of electrical and data connectivity hookups for various mechanical and electronic equipment.
• Tuning/configuration of red-light camera and speed enforcement systems in the field.
• Diagnose, troubleshoot, and repair a variety of red-light camera and speed enforcement system issues.
• Must be able to prioritize, comply with processes and quality checklists.
• Maintain accurate records of equipment inventory, assignments and report servicedata.
• Must be able to organize, manage and safeguard truck stock, parts, and tools.
• Effectively communicate with customers and subcontractors in the field, fostering a good working relationship.

Skills

On-site field service

Troubleshooting electronics

Windows OS

Communication skills

Independent and team work

Extensive travel

Job description

Thisisaphysical,on-site,independentpositionusingacompany-ownedbucketvehicletoserviceoutdoorsitesinthefield.Candidatesmustbereadytotravelacrossthestate.

AbouttheRole

NationalServicesishiringaFieldServiceTechnicianwhowillbepartofafast-pacedon-sitemaintenanceandfieldserviceteam.Youwillinstall,wire,connect,calibrate,analyze,troubleshoot,andmaintainautomatedtrafficenforcementsystems,fieldWANnetworksandsurveillanceequipment.Also,youwillperforminstallationsandmaintenanceofretailassetsandIoTsolutionssuchasdigitalsignagedisplays,digitalkiosks,andPOSSystems.Youwilldocument,upgradehardwareandsoftwaresystemsasneeded.Youwillbetravelingindependentlytocitieswhereyouwillworkwithsubcontractorsandengineeringstafftoinstallandmaintainenforcementsystemsandretailassetsinthefield.

Responsibilities

• Performbasicelectricalwork,wiring,andtroubleshootingofelectricalanddataconnectivityhookupsforvariousmechanicalandelectronicequipment.
• Tuning/configurationofred-lightcameraandspeedenforcementsystemsinthefield.
• Diagnose,troubleshoot,andrepairavarietyofred-lightcameraandspeedenforcementsystemissues.
• Mustbeabletoprioritize,complywithprocessesandqualitychecklists.
• Maintainaccuraterecordsofequipmentinventory,assignmentsandreportservicedata.
• Mustbeabletoorganize,manageandsafeguardtruckstock,parts,andtools.
• Effectivelycommunicatewithcustomersandsubcontractorsinthefield,fosteringagoodworkingrelationship.

Qualifications

• Candidatesmustbe25yearsofage.
• Haveavaliddriver'slicense.
• Beabletodriveandoperateabuckettruck.
• Lift50-75lbs.
• Operatehandandpowertools.
• Handleregularexposuretooutsideelements,includingcrampedspaces.
• Applicantsmustcompleteapre-employmentfitnessfordutyexamination.

RequiredSkills

• On-site,outdoorfieldserviceexperience,withpreferencegiventocandidateswhohaveworkedatheights.
• Minimumof2years’experiencetroubleshootingandrepairingelectroniccomponents,110-voltpowerandconnectivitywiring,computerhardwareanddata/videocabling.
• ProficientwiththeuseofMicrosoftWindowsoperatingsystems.
• Goodverbalandwrittencommunicationskills.
• Abilitytoworkindependently(safelyandresponsibly),aswellasinateamandwithsubcontractors.
• ExtensivetravelthroughoutNorthCarolinaandotherregionsasneeded.

PreferredSkills

• CertificationbyNorthCarolinaAlarmsBoard.
• ProficiencywithIPconfigurationandproprietarycustomersoftware.
• Experiencewithautomatedtrafficenforcementsystems.
• KnowledgeofIoTsolutions.