Intelligent Transportation Systems (ITS) Sr. Technician

City of Wilmington; Wilmington (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

City of Wilmington seeks an Intelligent Transportation Systems (ITS) Sr. Technician to lead a crew in installing, maintaining, and troubleshooting jointly owned ITS infrastructure. You will supervise field work, coordinate with engineers and contractors, and handle emergency responses to keep traffic systems operating safely.

The role requires an Associate's degree or equivalent experience, CDL and relevant certifications, with outdoor, field-based duties and occasional after-hours work.

Qualifications

• Associate degree or higher in a relevant technical field with practical installation and maintenance experience.
• Equivalent combination of education and work experience also considered.
• Ability to obtain required certifications after hire.

Responsibilities

• Lead installation, maintenance, and troubleshooting of ITS infrastructure.
• Provide field-level leadership and guidance to crew; estimate time and materials.
• Coordinate with engineers, contractors, and emergency responders as needed.
• Respond to after-hours emergency calls and ensure safe travel conditions.

Skills

Leadership

Team coordination

Troubleshooting

Emergency response

Field technician

Education

Associate's degree in Electrical/Electronics or Instrumentation

High school diploma + 4 years experience

Tools

Electrical test equipment

Field communications gear

Job description

One City. One team. One mission

Do you want to lead the team that builds and maintains the technology that keeps our community moving?

We are looking for an Intelligent Transportation Systems (ITS) Sr. Technician to act as a crew leader during installation, maintenance, and troubleshooting of jointly owned (City & NCDOT) ITS infrastructure (Traffic Signals, Closed Circuit Television, Motorist Information, Communications Systems and Ornamental Street Lights).

Your leadership and technical expertise will keep essential transportation systems operating safely and reliably. You'll work with advanced technology, lead a skilled crew, collaborate with industry partners, and build a career maintaining the infrastructure that keeps our community connected.

• Maintaining ITS infrastructure in the field level by troubleshooting and restoring operation to devices, testing equipment, performing preventive maintenance, installing and maintaining communication systems and ensures work zone traffic control procedures are performed under state and federal guidelines to maximize transportation system efficiency.
• Providing emergency response by troubleshooting and repairing systems, provides field level support during natural disasters and coordinates with emergency responders to ensure safe travel conditions.
• Maintaining street lighting systems by providing field level maintenance and evaluating schematics for new street light circuits to improve safety and aesthetics along the roadways.
• Performing subsurface utility locating with specialized equipment to increase reliability of ITS Infrastructure by eliminating/reducing unnecessary utility cuts and to ensure work is performed under state and federal guidelines.
• Serving as field crew leader by providing leadership, skilled technical support and guidance to crew members, estimating time and materials needed for tasks, coordinating work with engineers and contractors and demonstrating continuous effort for personnel and systems improvement OR Serves as bench technician by diagnosing, servicing, repairing, and maintaining electronic control systems; evaluating equipment for system compatibility; maintaining records of inventory; assisting in the evaluation of new equipment; and training personnel to minimize hardware replacement costs and downtime and to promote personnel advancement.
• Serving as Standby Technician responsible for responding to all emergency calls from 911, WPD and/or Wilmington fire. Working primarily in lone capacity, evaluating and resolving traffic emergency issues after normal working hours. Also determines when additional personnel are required to perform the task in an acceptable time frame.

Education and Experience:

• Associate's degree in Applied Science of Electrical/Electronics, Electronics Engineering, and/or Instrumentation or a closely related field and two (2) years of experience installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency or high school diploma and four (4) years of installing, inspecting, maintaining, calibrating, and repairing electronic equipment and machinery for an industrial or public service agency.

Other Requirements:

• Class B Drivers License (CDL) Commercial Driver’s License
• International Municipal Signal Association’s Traffic Signal Field Technician Level II Certification (or equivalent) or ability to obtain after hire.

PHYSICAL DEMANDS:

Exerting 50-100 lbs. occasionally, 10-25 lbs. frequently, or up to 10-20 lbs. constantly.

WORKING CONDITIONS:

This position generally requires work outdoors.