Field Service Technician | North and South Carolina

Hamilton Medical; North Carolina; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation and sick time

401(k)

Tuition reimbursement

Job summary

A medical technology company is seeking a Field Service Technician to perform repairs and maintenance on ventilation products across North and South Carolina, ideally residing near Raleigh/Durham or Charlotte. Candidates should possess an Associate degree in Electronics or Biomedical Technology, with excellent communication skills and prior field service experience preferred. The role includes equipment installation, troubleshooting, and sales. Comprehensive benefits and opportunities for growth are offered.

Qualifications

• Associate degree required in Electronics or related field.
• Prior experience in hospital, biomedical, field service preferred.
• Ability to lift up to 75 pounds occasionally.
• Basic understanding of ventilation systems preferred.

Responsibilities

• Perform repairs and maintenance of ventilation products.
• Install new equipment.
• Conduct preventative maintenance.
• Troubleshoot and repair equipment.
• Conduct root cause analysis of instrument failures.
• Engage in sales as part of the position.

Skills

Excellent communications skills

Ability to interface with customers

Ability to train non-technical personnel

Safety-conscious work ethic

Education

Associate degree in Electronics or Biomedical Electronics Technology

Job description

Hamilton Medical was founded in 1983 with a clear mission: to enhance the lives of patients on respirators and support the caregivers who serve them. Our focus is on developing ventilation technologies that prioritize safety, effectiveness, and lung protection. We are dedicated to easing the burden on healthcare professionals who work tirelessly every day, helping critically ill patients recover and regain their health. We are committed to helping medical teams deliver the best respiratory care ‑ to anyone, anywhere.

Responsibilities

The Field Service Technician will perform repairs and maintenance of Hamilton Medical ventilation products in a field service capacity in support of the North and South Carolina territory. The ideal candidate will reside near or in Raleigh/Durham, NC., or Charlotte, NC.

• New equipment installation.
• Perform preventative maintenance.
• Troubleshoot and repair Hamilton equipment.
• Report problems and perform root cause analysis on instrument failures.
• Sales are a vital part of this position.
• Other duties as assigned.

Qualifications

• Excellent communications skills, both written and verbal.
• Ability to interface and communicate well with customers.
• Ability to train non-technical personnel on highly technical material.
• Ability and willingness to work in a safety conscious manner.

Education/Experience

• Associate degree required in Electronics, Biomedical Electronics Technology, or certificate from accredited electronics school or equivalent combination of education and experience preferred.
• Previous hospital, bio‑medical, or field service experience and basic understanding of ventilation is preferred.
• Basic understanding of ventilation is strongly preferred.
• Position requires exerting up to 75 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time.
• Position requires travel.

About Hamilton

• Established, stable, and reliable company.
• Comprehensive benefits package: medical, dental, vision insurance; paid vacation and sick time; disability insurance; 401(k); tuition reimbursement; and more.
• Engaging and innovative design projects.
• Strong opportunities for professional growth.
• Commitment to sustainable design practices.
• Personal Protective Equipment (PPE) may be required (provided by employer).
• Drug and background screenings required.

Equal Employment Opportunity - It is the policy of this organization to provide equal employment opportunities to all qualified applicants without regard to race, creed, color, national origin, sex, age 40 and over, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, religious preference, or veteran status in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.