Field Service Technician (NETA 4)

POWERX; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Pay

Tuition Reimbursement

401k program with company match

Paid Time Off including Wellness Days

Job summary

A leading engineering firm in North Carolina is seeking a skilled Field Service Technician responsible for supervising projects and performing complex electrical tests. The ideal candidate will have 10+ years of experience and NETA certification level 4. Responsibilities include leading field technicians, managing project outcomes, and ensuring safety. Applicants must have reliable transportation and pass drug tests. The role requires significant travel and physical stamina, working safely in various environments.

Qualifications

• Must pass a drug test and background check.
• Ability to travel up to 50% of the time.
• Ability to lift up to 50 pounds.

Responsibilities

• Perform complex electrical tests and measurements.
• Lead and manage projects from start to finish.
• Write and review reports on test results.

Skills

Electrical theory

Microsoft Office proficiency

Customer service skills

Communication skills

Education

High school diploma/GED

Bachelor’s degree from an accredited 4-year technical college

NETA certification level 4

Job description

Benefits

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary

The Field Service Technician (NETA 4) is a project supervising technician responsible for performing complex investigations, tests, measurements, and evaluations. The role involves recommending corrective actions, interacting with engineers and managers, testing de‑energized locked‑out/tagged‑out equipment, setting up and removing test equipment, understanding hazardous electrical energy procedures, record keeping, and ensuring safety. The technician also manages switching, evaluations, grounding, interacts with other skills and operations, writes and reviews reports, and performs troubleshooting, working independently.

Supervisory Responsibilities

• Monitors project progress and assigned NETA field technicians, responsible for project success from start to finish including the final report.
• Supervises large crews and ensures efficient and safe work practices.

Duties/Responsibilities

• Complex Tests and Measurements
  • Perform complex electrical tests and measurements.
  • Collect and record data accurately.
• Project Management
  • Lead and manage projects, ensuring successful execution from start to finish.
  • Monitor project progress and supervise NETA field technicians assigned to projects.
  • Perform troubleshooting of electrical systems and recommend corrective actions.
• Report Writing
  • Write and review detailed reports on test results and findings.
  • Ensure reports are accurate and submitted in a timely manner.
• Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities

• Must have a satisfactory background/MVR check.
• Must pass a pre‑employment, post‑accident, reasonable suspicion, and/or random drug test.
• Must have reliable transportation and possess a valid driver’s license.
• Basic understanding of electrical theory.
• Proficiency in Microsoft Office.
• Interpersonal and social skills; strong customer service skills.
• Excellent verbal and written communication.
• Ability to prioritize tasks and attention to detail.

Experience And Education

• High school diploma/GED required, Bachelor’s degree from an accredited 4‑year technical college preferred.
• NETA certification level 4 preferred.
• 10+ years of experience.
• OSHA 30‑hour, MSHA, NFPA 70‑E, CPR/First Aid/BBP/AED, Power DB training a plus.

Physical Requirements

• Ability to travel up to 50% of the time.
• Ability and willingness to work occasional overtime as needed.
• Ability to lift up to 50 pounds.
• Must wear appropriate and mandated PPE including arc‑flash suit, safety glasses, hard hat, respirator, hearing protection, steel‑toed boots, etc.
• Ability to walk, stand, climb, pull, push, sit, and work in a cramped or confined space.
• Potential low exposure to various conditions, including dirt, heat, fumes, smoke, water, noise, vibration, grease, oil, and dust.

POWERX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.