Field Service Technician (NETA 4)

Socket.dev; Cedar Rapids (IA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive Pay

Certification incentives

Referral bonus

Tuition reimbursement

Full benefits

401k with match

Performance program

Paid parental leave

PTO & holidays

Job summary

POWERX is a leading power infrastructure services provider seeking a Field Service Technician (NETA 4) to supervise projects, perform complex electrical tests, and coordinate with engineers and managers to ensure safe, compliant work on energized and de-energized systems.

This role requires travel up to 50%, strong report writing, and abilities in troubleshooting, safety procedures, and customer communication; a high school diploma is required, plus NETA 4 and 10+ years experience preferred.

Qualifications

• High school diploma or GED required; technical degree preferred.
• NETA 4 certification preferred; OSHA/ NFPA training is a plus.
• Experience in electrical testing, safety procedures and reporting.

Responsibilities

• Perform complex electrical tests and measurements.
• Collect and record data accurately.
• Lead and manage projects, ensuring successful execution from start to finish.
• Monitor project progress and supervise NETA field technicians.
• Perform troubleshooting of electrical systems and recommend corrective actions.
• Write and review detailed reports on test results and findings.

Skills

Electrical theory

Customer service

Verbal and written communication

Attention to detail

Task prioritization

Microsoft Office

Education

High school diploma/GED

Bachelor’s degree preferred (technical college)

NETA certification level 4 preferred

Tools

Microsoft Office

Job description

ABOUT US

At POWERX, we make power work.

We deliver engineering, protection and control, commissioning, NETA field services, and compliance, supporting the full lifecycle of power infrastructure.

With a multinational footprint across the United States and Canada, we bring technical depth and field‑proven experience to every project.

POWERX is built on four pillars, with our people as the foundation.

Guided by our values, HEART, our people‑first culture shapes how we show up for each other and for our clients because we believe the best work comes from people who feel valued and supported.

That commitment to excellence has been recognized nationally, including Great Place to Work, Fortune Best Workplace in Construction, and Power Best Companies.

In an industry where technology and complexity are ever‑changing, we’re ready to help you meet today’s challenges while preparing for tomorrow’s innovations.

Work with a team that’s powered by excellence.

OUR POWERX PERKS

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• Paid Parental Leave
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary

The Field Service Technician (NETA 4) is a project supervising technician responsible for performing complex investigations, tests, measurements, and evaluations. The role involves recommending corrective actions, interacting with engineers and managers, and testing for de-energized locked out/tagged out equipment. The technician is also responsible for setting up and removing test equipment, understanding hazardous electrical energy procedures, record keeping, safety of others, switching, evaluations, safety grounding, interacting with other skills and operations, writing and reviewing reports, and performing troubleshooting. The technician can work independently.

Supervisory Responsibilities

• Monitors project progress and assigned NETA field technicians. Responsible for project success from start to finish including the final report.
• Supervises large crews and ensures efficient and safe work practices.

Duties/Responsibilities

Complex Tests and Measurements

• Perform complex electrical tests and measurements.
• Collect and record data accurately.

Project Management

• Lead and manage projects, ensuring successful execution from start to finish.
• Monitor project progress and supervise NETA field technicians assigned to projects.
• Perform troubleshooting of electrical systems and recommend corrective actions.

Report Writing

• Write and review detailed reports on test results and findings.
• Ensure reports are accurate and submitted in a timely manner.

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities

• Must have a satisfactory background/MVR check.
• Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
• Must have reliable transportation and possess a valid driver’s license.
• Basic understanding of electrical theory.
• Proficiency in Microsoft Office.
• Interpersonal and social skills; strong customer service skills.
• Excellent verbal and written communication.
• Ability to prioritize tasks and attention to detail.

Experience and Education

• High school diploma/GED required, Bachelor’s degree from an accredited 4‑year technical college preferred.
• NETA certification level 4 preferred.
• 10+ years of experience.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED, Power DB training a plus.

Physical Requirements

• Ability to travel up to 50% of the time.
• Ability and willingness to work occasional overtime as needed.
• Ability to lift up to 50 pounds.
• Must wear appropriate and mandated PPE including arc‑flash suit, safety glasses, hard hat, respirator, hearing protection, steel‑toed boots, etc.
• Ability to walk, stand, climb, pull, push, sit, and work in a cramped or confined space.
• Potential low exposure to various conditions, including dirt, heat, fumes, smoke, water, noise, vibration, grease, oil, and dust.

POWERX is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.