Field Service Technician (NETA 4)

PowerX; Cedar Rapids (IA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

Incentives for Certifications

Referral Bonus Program

Tuition Reimbursement

Medical, dental, vision, LTD, STD, and

401k with company match

Performance Program

PTO including Wellness Days and Paid H

And much more!

Job summary

PowerX is seeking a Field Service Technician (NETA 4) to supervise projects, perform complex electrical tests, and coordinate testing activities with engineers and managers. The role involves de-energized testing, data collection, and detailed reporting while adhering to safety standards.

The ideal candidate will have 10+ years of experience, strong customer service and communication skills, and a solid understanding of electrical theory. Travel up to 50% and overtime may be required.

Qualifications

• High school diploma or GED required; bachelor’s in a technical field preferred.
• 10+ years of experience in field service or related electrical environments.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training a plus.
• Power DB training a plus; strong safety culture and reporting skills.
• Proficiency with Microsoft Office and basic report writing.

Responsibilities

• Perform complex electrical tests and measurements.
• Lead and manage projects, ensuring successful execution from start to finish.
• Monitor progress and supervise NETA field technicians assigned to projects.
• Troubleshoot electrical systems and recommend corrective actions.
• Write and review detailed reports on test results and findings.
• Ensure safety procedures and documentation are followed throughout.

Skills

Electrical theory

Microsoft Office

Customer service

Verbal & written communication

Task prioritization

Education

High School diploma/GED

Bachelor's degree in a technical field

Job description

We deliver engineering, protection and control, commissioning, NETA field services, and compliance, supporting the full lifecycle of power infrastructure.

With a multinational footprint across the United States and Canada, we bring technical depth and field-proven experience to every project.

POWERX is built on four pillars, with our people as the foundation.

Guided by our values, HEART, our people-first culture shapes how we show up for each other and for our clients because we believe the best work comes from people who feel valued and supported.

That commitment to excellence has been recognized nationally, including Great Place to Work, Fortune Best Workplace in Construction, and Power Best Companies.

In an industry where technology and complexity are ever-changing, we’re ready to help you meet today’s challenges while preparing for tomorrow’s innovations.

Work with a team that’s powered by excellence.

OUR POWERX PERKS

• Competitive Pay
• Incentives for Certifications
• Referral Bonus Program
• Tuition Reimbursement
• Medical, dental, vision, LTD, STD, Basic Life/AD&D, and other ancillary products
• 401k program with a company match
• Performance Program
• PTO including Wellness Days and Paid Holidays
• And much more!

Job Summary:

The Field Service Technician (NETA 4) is a project supervising technician responsible for performing complex investigations, tests, measurements, and evaluations. The role involves recommending corrective actions, interacting with engineers and managers, and testing for de-energized locked out/tagged out equipment. The technician is also responsible for setting up and removing test equipment, understanding hazardous electrical energy procedures, record keeping, safety of others, switching, evaluations, safety grounding, interacting with other skills and operations, writing and reviewing reports, and performing troubleshooting. The technician can work independently.

Supervisory Responsibilities:

• Monitors project progress and assigned NETA field technicians. Responsible for project success from start to finish including the final report.
• Supervises large crews and ensures efficient and safe work practices.

Duties/Responsibilities:

Complex Tests and Measurements

• Perform complex electrical tests and measurements.
• Collect and record data accurately.

Project Management

• Lead and manage projects, ensuring successful execution from start to finish.
• Monitor project progress and supervise NETA field technicians assigned to projects.
• Perform troubleshooting of electrical systems and recommend corrective actions.

Report Writing

• Write and review detailed reports on test results and findings.
• Ensure reports are accurate and submitted in a timely manner.

Additional responsibilities and tasks as required to support the organization's goals and adapt to evolving business needs.

Attributes/Abilities:

• Must have a satisfactory background/MVR check.
• Must pass a pre-employment, post-accident, reasonable suspicion, and/or random drug test.
• Must have reliable transportation and possess a valid driver’s license.
• Basic understanding of electrical theory.
• Proficiency in Microsoft Office.
• Interpersonal and social skills; strong customer service skills.
• Excellent verbal and written communication.
• Ability to prioritize tasks and attention to detail.

Experience and Education:

• High school diploma/GED required, Bachelor’s degree from an accredited 4-year technical college preferred.
• 10+ years of experience.
• OSHA 30-hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED, Power DB training a plus.

Physical Requirements:

• Ability to travel up to 50% of the time.
• Ability and willingness to work occasional overtime as needed.
• Ability to lift up to 50 pounds.Must wear appropriate and mandated PPE including arc-flash suit, safety glasses, hard hat, respirator, hearing protection, steel-toed boots, etc.Ability to walk, stand, climb, pull, push, sit, and work in a cramped or confined space.
• Potential low exposure to various conditions, including dirt, heat, fumes, smoke, water, noise, vibration, grease, oil, and dust.

POWERX isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.