Field Service Technician - Mississippi Delta

Trellis, Inc.; Mississippi; On-site; USD 42,000 - 64,000; Full time

Job summary

Trellis, Inc. is seeking a full-time Field Service Technician to cover the Mississippi Delta region. You will install, diagnose, repair, and remove soil moisture and telemetry equipment, while ensuring work is completed within promised time frames.

You will work with Trellis Manufacturing and Sales teams to keep accurate inventory, provide on-site support, and maintain a clean, safe work environment as you manage your own schedule on the road.

Qualifications

• Valid driver's license with insurable driving record.
• Able to travel within territory with limited supervision.
• Own transportation; 4-wheel drive preferred.
• High School Diploma or GED.
• 1–3 years of work experience preferred.
• Basic writing and math skills.
• Basic use of hand tools.
• Farm background desirable.

Responsibilities

• Install, diagnose, repair, and remove soil moisture and telemetry equipment on customers.
• Complete services within estimated time frames promised to customers.
• Maintain accurate inventory counts and obtain parts for service work.
• Provide on-site support in coordination with Sales team.
• Maintain a clean and safe work environment.
• Accurately record work performed, hours, mileage, materials, and other required data.
• Learn and use customer service software and diagnostic tools.
• Manage own schedule with strong time management.
• Maintain a professional relationship with Trellis employees and customers.

Skills

Time management

Customer service

Diagnostic tools

On-site service

Writing & math skills

Education

High School Diploma or GED

Tools

Hand tools

Job description

Field Service Technician - Mississippi Delta

We are seeking a full-time, dependable Field Service Technician in the Stoneville, MS area. Territory will cover Arkansas & Mississippi. Candidates must live within the territory or be willing to relocate.

Responsibilities

Providing service to customers by installing, diagnosing, repairing, & removing soil moisture & telemetry equipment. Services must be completed in the estimated time frames promised to customers.

Working closely with the Trellis Manufacturing Team to maintain accurate inventory counts & to acquire parts required for service work on customer equipment

Working closely with the Trellis Sales Team to offer customer service & on-site support, as needed

Maintaining a clean & safe work environment in order to complete assigned work within established guidelines

Accurately recording work that was performed, labor hours, mileage, materials used, & all other information required by Trellis or by the customer

Ability & willingness to learn & use customer service software & diagnostic tools on laptops, tablets, and computers

Superior time management skills are a must. Will be personally accountable for managing own schedule

Maintaining & cultivating a professional relationship with fellow Trellis employees & customers

Requirements

Valid Driving License with insurable driving record & submittal of recent DMV printout

Ability to travel within territory & to be able to work with limited supervision

Access to transportation (Technician will use their own vehicle, 4-wheel drive preferred)

High School Diploma or GED

1-3 years of work experience preferred

Basic writing & math skills

Basic use of hand tools

Farm background desirable

Work Location

On the road, within territory defined below.