Field Service Technician, Metrology

CONCEPT MACHINE; Delafield (WI); On-site; USD 52,000 - 70,000; Full time

Job summary

Concept Machine is seeking a Field Service Technician in Metrology to perform installation, calibration, and repair of metrology equipment at customer sites or in the service center. You will manage routine maintenance, troubleshooting, and calibration tasks while documenting results in field service software.

The role requires 0–2 years of related experience, strong communication skills, and the ability to travel 50–75% to customer locations.

Qualifications

• Associate's degree or equivalent college/technical training; 2 years relevant experience or equivalent combination of education and experience.
• 0–2 years of prior experience in a similar/related field.
• Self-leadership, interpersonal communication, and relationship-building skills.
• Ability to handle and prioritize multiple tasks, work under pressure, and meet deadlines.
• Exhibit high level of professional conduct, integrity, and accountability.

Responsibilities

• Install, troubleshoot, and repair metrology machines in the service center or at customer sites.
• Calibrate existing inspection equipment.
• Complete Calibration Certificates.
• Maintain training and certifications required for the position.

Skills

Self-leadership

Interpersonal communication

Relationship-building

Multi-tasking

Microsoft Office

Customer communication

Travel availability

Education

Associate's degree or equivalent

Tools

Calibration equipment

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician, Metrology

620 Service Technicians Full Time Technical Delafield, WI, US

2 days ago Requisition ID: 1098

Field Service Technician – Metrology

REPORTS TO: Service Manager

POSITION SUMMARY

Performs a variety of routine support, calibration, and repair activities in the field service function on metrology equipment. Responsible for performing periodic maintenance activities, basic troubleshooting, and mechanical and electronic repair, part replacement, and calibration. Assesses and responds to situations using standard procedures in isolation and fixes problem machines. Reports on design, reliability, maintenance, and calibration results through field service management software.

CORE RESPONSIBILITIES

Installation, troubleshooting, and repair of metrology machines either in the service center or on location at a customer site.

Calibration of existing inspection equipment.

Complete Calibration certificates.

Ensure all training and certifications required for the position are maintained in an up to date and timely fashion.

CORE COMPETENCIES

Demonstrates the highest level of detail orientation, organizational skills, and the ability to multitask efficiently

Demonstrates a sense of urgency to attain and exceed desired results

Demonstrates a sense of confidentiality

Ability to leverage a variety of resources and work through others

Ability to balance simultaneous projects while meeting assigned project timelines

Advanced oral and written communication skills with the ability to write and edit business correspondence

Able to maintain a high level of confidentiality

Self-directed, detail-oriented, and flexible

Willingness to learn and perform any/all work duties

Forward-looking thinker who actively seeks opportunities and proposes solutions

Other core competencies will be defined by your direct supervisor/manager

CORE EXPERIENCE AND EDUCATION

Associate's degree or equivalent college or technical school; 2 years relevant experience and training; or equivalent combination of education and experience.

0 – 2 years of prior experience in a similar/related field.

Self- leadership, interpersonal communication, and relationship-building skills

Ability to handle and prioritize multiple tasks, work under pressure, and meet all deadlines

Exhibitahigh level of professional conduct, integrity, and accountability.

Must have the ability to make recommendations to effectively resolve problems or issues, by using wise judgment that is consistent.

Ability to communicate effectively with customers

Proficient in MicrosoftOffice

Ability to travel as needed for the role, estimated at 50-75%

MENTAL/PHYSICAL REQUIREMENTS

Ability to be on your feet while performing job requirements

Ability to sit for periods depending on the job requirements.

Frequent alpha/numeric keyboarding.

Ability to view a computer for periods.

Ability to exert up to 10-20 pounds occasionally.

Ability to balance, reach, and grasp as needed for the job.

Ability to crouch, grasp, and lift products above the shoulders to lift boxes and products from the floor properly.

WORK SCHEDULE

This position requires a 40-hour minimum work week.

This position is located at customer locations, and/or in the office, not remote or hybrid.