Field Service Technician – Medical Devices & Infusion Pumps

Quality Consulting Group, LLC; Guaynabo, Northern (PR, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Car Allowance: up to $600.00

Cellphone Allowance: up to $50.00

Job summary

Quality Consulting Group, LLC in Puerto Rico is seeking a results-driven Field Service Engineer to join our team. You will travel locally and regionally, visiting hospitals and healthcare facilities to inspect and service infusion pumps and related equipment.

You will install, calibrate, maintain, repair, and modify devices, train customer personnel, analyze failures, and recommend improvements, while documenting service activities and adhering to safety standards.

Qualifications

• Bachelor's degree or equivalent with relevant field service experience.
• English reading and comprehension required.
• Willing to travel locally and abroad.
• Own vehicle with valid driver's license.
• Proven problem-solving skills and ability to work independently.
• Overtime and some holidays/weekends may be required.

Responsibilities

• Cover nearby regions and travel across the island to visit hospitals and healthcare facilities.
• Inspect, evaluate, and service infusion pumps ensuring proper function and compliance with standards.
• Install, check out, operate, maintain, repair, and modify equipment.
• Provide training to customer personnel on operation, maintenance, and inspection procedures.
• Analyze equipment failures and recommend corrective actions.
• Advise on design changes to improve efficiency and reduce costs.
• Devise and implement preventive maintenance programs and keep records.
• Participate in installation planning and assist with documentation and quality issues.
• Adhere to environmental, health and safety SOPs and policies.
• Schedule service calls with customers and complete service documentation.
• Perform tests/diagnoses of systems.

Skills

English reading

Problem solving

Independent worker

Travel readiness

Own vehicle

Computer literate

Education

Bachelor's Degree

Associate Degree

Job description

Quality Consulting Group, LLC in Puerto Rico is seeking a results-driven Field Service Engineer to join our team. You will travel locally and regionally, visiting hospitals and healthcare facilities to inspect and service infusion pumps and related equipment.

You will install, calibrate, maintain, repair, and modify devices, train customer personnel, analyze failures, and recommend improvements, while documenting service activities and adhering to safety standards.