Field Service Technician, Mechanical, FFG/DRO

BOBST; Parsippany-Troy Hills (NJ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Overtime Pay

Per diem

Travel time compensation

Health insurance (medical, dental, &视觉

401(k) with company match

Vacation and holidays

Ongoing training and development

Job summary

BOBST is seeking an experienced Field Service Technician (FST), Mechanical, for the Corrugated Board, Flexo Folder Gluer and Rotary Die-Cutting product line. The role focuses on timely machine repairs and installations for customers and serves as the front-line representative for the BOBST product range.

The position requires 85-95% travel across the US and Canada, ideally near a major international airport.

Qualifications

• Minimum of 5 years’ experience in the packaging industry or finishing converting industry working as a Mechanic on Flexo folder-gluers.
• Background in mechanical engineering.
• Diagnosing faults and make recommendations in customer environment.
• Knowledge of hand and power tools.

Responsibilities

• Machine Service (mechanical & electrical), including the repair and installation of new machines.
• Relocation of existing equipment.
• Customer training and preventative maintenance.
• Ordering parts necessary to perform installations and repair; troubleshooting problems and recommending service programs.

Skills

Flexo folder-gluers

Mechanical engineering

Diagnosing faults

Hand tools

Power tools

Travel readiness

Education

Mechanical/Mechatronics Engineering

Job description

• Travel time compensation

Do you want to be a part of a Global organization within the packaging industry? Did you know that around half of the packaging used today has been touched by a BOBST machine? At BOBST we put customer service at the heart of everything we do, and we are looking for a new team member to join us to provide world class service for world class machines

We are seeking an experienced Field Service Technician (FST), Mechanical, for the Corrugated Board, Flexo Folder Gluer and Rotary Die-Cutting product line.

The FST provides timely and efficient machine repairs and installations primarily for customers in the Corrugated Board product line. This individual will serve as the front-line representative for the BOBST product range.

• 85-95% TRAVEL REQUIRED – Candidates must have flexibility to travel extensively throughout the US and Canada. Ideal candidate located within 1 hour from a major international airport.

The FST is at the core of an extensive support network of service personnel worldwide. This trusted advisor is the key customer representative, responsible for confirming, clarifying, and meeting the customers’ expectations at every stage of contact and on every service, project relating to our machines. The FST possesses a strong background in the principles of mechanical & electrical engineering. They think logically and enjoy solving problems with creativity, diligence and above all else, focus on excellent customer service.

Education

• Technical school or college related to mechanics, technology science, Mechanical Engineering, Mechatronics Engineering

Compensation & Benefits

In good faith and in alignment with current market data, the base salary for this position is estimated to range between $70,000 and $80,000 annually, depending on skills, experience, and qualifications.

In addition to the base salary, this role is eligible for:

• Overtime Pay (OT)
• Per diem allowance during travel
• Travel time compensation
• Comprehensive health, dental, & vision insurance
• 401(k) with company match
• Vacation and holiday pay
• Ongoing training and development opportunities

Please note: This is not an exhaustive list of all benefits available. Additional programs and perks may apply depending on eligibility and location.

Key Skills & Attributes

• Minimum of 5 years’ experience in the packaging industry or finishing converting industry working as a Mechanic on Flexo folder-gluers
• Background in mechanical engineering
• Diagnosing faults and make recommendations in customer environment.
• Knowledge of hand and power tools

To be considered for this role, candidates should have –

• Strong analysis skills and attention to detail
• Independent, responsible work style
• Strong communication and interpersonal skills
• Ability to multi-task in a dynamic environment
• Fluency with metric system

Join us – and grow with us. BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.

Principle Responsibilities

Machine Service (mechanical & electrical), including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommend the necessary service and maintenance programs.