Field Service Technician: Material Handling Equipment

Wiese Group; Jonesboro (AR); On-site; USD 35,000 - 55,000; Full time

Job summary

Wiese Group is seeking a Service Technician in Jonesboro, AR to repair material handling equipment including forklifts, aerial lifts and floor care devices. You will be the point of contact with customers, delivering professional mechanical service and strong customer support.

The role emphasizes safety, diagnostic troubleshooting, and upholding our service standards while working with our tools and established processes. Applicants must pass background checks and E-Verify.

Qualifications

• Perform hazard assessments and maintain safe work practices.
• Strong multitasking and time management skills.
• Able to lift 50 pounds and work in confined/vertical spaces.
• Valid driver’s license with a clean driving record.
• Provide hand tools.
• Hands-on with company software/work orders.
• Pre-employment checks including background and E-verify.

Responsibilities

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services and equipment.
• Managing your workload effectively.

Skills

Safety-conscious

Time management

Customer service

Multitasking

Tools

Hand tools

Forklift knowledge

Job description

Wiese Group is seeking a Service Technician in Jonesboro, AR to repair material handling equipment including forklifts, aerial lifts and floor care devices. You will be the point of contact with customers, delivering professional mechanical service and strong customer support.

The role emphasizes safety, diagnostic troubleshooting, and upholding our service standards while working with our tools and established processes. Applicants must pass background checks and E-Verify.