Field Service Technician - Material Handling Equipment

Wiese Group; Birmingham (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Wiese is seeking a Service Technician in Birmingham, AL 35217 to repair material handling equipment such as forklifts, aerial lifts, and floor care devices. You will be the main contact for customers and represent the company professionally.

The role emphasizes safety, on-time service, and quality workmanship, with responsibilities including troubleshooting, completing paperwork, and offering additional Wiese services.

Qualifications

• Hazard assessments and safe work practices required.
• Strong multitasking and time management skills.
• Ability to lift 50 pounds and work in confined spaces; heights up to 15 feet.
• Valid driver’s license with clean record; we may require driving.
• Provide your own hand tools and learn our software for work orders.
• Excellent customer service, verbal and non-verbal skills.
• Pre-employment checks including drug screen, background, MVR, and E-Verify.

Responsibilities

• Actively support and lead safety initiatives; follow all safety policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide exceptional customer service and upsell relevant Wiese services and equipment.
• Manage workload effectively and stay organized.

Skills

Hazard assessment

Multitasking

Time management

Physical stamina

Driver's license

Hand tools

Computer literacy

Customer service

Background check

Tools

Hand tools

Job description

Wiese is seeking a Service Technician in Birmingham, AL 35217 to repair material handling equipment such as forklifts, aerial lifts, and floor care devices. You will be the main contact for customers and represent the company professionally.

The role emphasizes safety, on-time service, and quality workmanship, with responsibilities including troubleshooting, completing paperwork, and offering additional Wiese services.