Field Service Technician – Low-Voltage Security

Envera Systems

Fort Lauderdale (FL)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

Envera Systems is seeking a Field Service Technician in Florida to diagnose and repair physical security systems, including access control, CCTV, and related network connectivity issues at client sites.

You will travel daily across Florida, perform on-site maintenance, and participate in an on-call rotation. Excellent customer service and strong low-voltage/electrical know-how are essential to succeed.

Qualifications

High school diploma or equivalent required; Associate degree in computer networking or a related field preferred.
Minimum of 3 years of experience in a relevant field such as security systems, CCTV, access control, or networking and programming.
Strong electrical background with knowledge of electrical materials, low‑voltage system installation, maintenance and service.
Low‑voltage expertise, including relays, loops, and input/output systems.
Hands‑on experience installing and servicing complex electronic security systems.
Proficient in diagnosing and repairing systems efficiently at customer sites.
Experience with IP‑based product configuration (IP address, DNS, VPN).
Familiarity with systems such as eMerge, SonicWall, iBoot, Avigilon, Digital Watchdog, Speco, or similar card access and IP video platforms.
Skilled in video surveillance system and camera installations.
Experience working with NVRs (Network Video Recorders) and video analytics.
Understanding of relay logic and troubleshooting cables, systems, and connected devices.
Familiar with electric lock hardware installation and servicing.
Strong Microsoft Windows skills; ability to navigate LAN environments within security installations.
Comfortable working with cabling systems including Fiber Optic and Cat5e.
Ability to quickly learn and adapt to manufacturer‑specific software.
Gate service experience is a plus, but not required.

Responsibilities

Diagnose and repair physical security systems onsite, ensuring timely restoration of full system functionality.
Perform preventative maintenance in accordance with service and maintenance contracts.
Troubleshoot system issues remotely using designated software and internet access.
Travel daily to customer sites throughout Florida to support service needs.
Participate in an on‑call emergency service rotation at least two weeks per month.
Independently research and resolve equipment issues with minimal oversight.
Support special projects and complete additional duties as assigned.
Provide technical assistance on related support issues as needed.
Address operational matters and tasks as directed by the Service Coordinator or Manager.
Demonstrate strong organizational and time‑management skills; ability to work independently and collaboratively to prioritize tasks and achieve objectives with minimal supervision.