Field Service Technician- Level 2

Mesta Electronics, Inc.; Detroit, Baraboo, North Huntingdon Township (MI, WI, Westmoreland County); Hybrid; USD 52,000 - 77,000; Full time

Benefits offered by this job

ESOP

Medical Insurance

Short-Term Disability

Long-Term Disability

EAP

Leaves of Absence

Training & Development

Employee Referral Program

Company Events

Job summary

Hammond Power Solutions is seeking a Field Service Technician II to travel extensively across North America and internationally, diagnosing issues and delivering expert field support. You will work directly with customers, perform commissioning and testing, and collaborate with a network of engineers, quality specialists, and fellow technicians.

This role offers hands-on problem solving, mentorship, and a clear path for career growth while supporting critical infrastructure installations and

Qualifications

• Technical diploma or degree or equivalent industry experience.
• Experience servicing transformers, switchgear, or power distribution equipment.
• Strong knowledge of electrical testing, troubleshooting, and power systems.
• Experience using testing and measurement equipment.
• Knowledge of Lockout/Tagout (LOTO) and electrical safety practices.
• Excellent communication and customer service skills.
• Strong organizational and project management abilities.
• Ability to travel extensively, including international travel on short notice.

Responsibilities

• Travel across North America and internationally to support customers.
• Diagnose issues and provide technical solutions.
• Assist commissioning and testing equipment.
• Mentor junior technicians and collaborate with engineering teams.
• Respond to field service issues with professionalism.

Skills

Technical diploma/degree

Electrical field service

Electrical testing

Testing equipment

LOTO knowledge

Customer service

Project management

Travel ability

Education

Technical diploma or degree

Electrical certification

Job description

Love to Travel? Love Solving Problems? Want to Be the Expert Customers Call When It Matters Most?

At Hammond Power Solutions (HPS), we don't just build transformers, we power the industries that keep the world moving. From manufacturing plants to critical infrastructure projects, our dry-type transformer solutions compete with industry leaders such as Siemens, Schneider Electric, Eaton, ABB, and Rockwell Automation.

We're looking for an experienced Field Service Technician II who thrives on variety, enjoys customer interaction, and wants to combine hands‑on technical expertise with travel and adventure.

If you'd rather be solving real‑world challenges in the field than sitting behind a desk, this could be the perfect role for you.

Why You'll Love This Role

See the World

This position offers extensive travel opportunities across North America and internationally. One week you might be supporting a customer commissioning a new facility, and the next you could be troubleshooting a critical transformer installation halfway across the country.

Be the Customer Hero

You’ll work directly with customers when they need expert guidance the most. You’ll diagnose issues, provide technical solutions, and build trust through your professionalism and technical expertise.

Join a Talented Team

You’ll be backed by a highly skilled network of engineers, quality specialists, testing experts, and fellow field technicians. We invest heavily in onboarding, technical development, mentorship, and continuous learning to help you succeed.

No Two Days Are the Same

From commissioning and testing equipment to failure analysis, customer support, mentoring junior technicians, and collaborating with engineering teams, you’ll constantly be challenged and engaged.

What Makes You Successful

You're the type of person who:

• Loves to travel and explore new places
• Enjoys working face‑to‑face with customers
• Stays calm under pressure and can de‑escalate challenging situations
• Has strong troubleshooting and diagnostic skills
• Is adaptable, resourceful, and resilient
• Likes working independently but values a strong team behind them
• Takes pride in delivering exceptional customer experiences
• Is passionate about electrical equipment, technology, and continuous learning

What You’ll Bring

• Technical diploma, degree, or equivalent industry experience
• Experience servicing transformers, switchgear, power distribution equipment, or industrial electrical systems
• Strong understanding of electrical testing, troubleshooting, and power systems
• Experience using testing and measurement equipment
• Knowledge of Lockout/Tagout (LOTO) and electrical safety practices
• Excellent communication and customer service skills
• Strong organizational and project management abilities
• Ability to travel extensively, including international travel on short notice

Build Your Career While Powering What’s Next

At Hammond Power Solutions, you’ll have the opportunity to work with some of the most respected technical professionals in the power solutions industry while building a career that takes you places, literally.

Whether you’re passionate about field service, technical problem-solving, customer relationships, commissioning, training, or leadership, this role provides the exposure and experience needed to expand your expertise and advance your career.

You’ll gain hands‑on experience supporting critical applications across North America and beyond while working with a team that values innovation, collaboration, customer focus, and continuous learning.

Hammond Power Solutions is Great Place to Work® Certified

Our people work hard for us, so we make sure our benefits work hard for them.

We offer competitive compensation, comprehensive health and wellness programs, retirement savings opportunities, professional development, and programs designed to support employees and their families through every stage of life.

Benefits Include

• Employee Stock Ownership Program (ESOP)
• Medical Insurance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program (EAP)
• Leaves of Absence
• Company-Sponsored Training & Development
• Employee Referral Program
• Company Events & Recognition Programs

Compensation Transparency

Salary Range: $38.00 -$56 USD per hour

Actual compensation will be based on skills, experience, education, certifications, geographic location, and business needs.

In addition to base pay, eligible employees may participate in incentive compensation programs and other company-sponsored benefit plans.

Equal Opportunity & Accommodation Statement

Hammond Power Solutions is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all employees feel respected, valued, and empowered to succeed.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.

HPS is committed to providing reasonable accommodations throughout the recruitment and hiring process. If you require accommodation at any stage, please contact our People & Culture team.

Ready to Power Your Career?

If you’re looking for a career that combines travel, technology, customer engagement, hands‑on problem‑solving, and the opportunity to work alongside some of the best technical talent in the industry, we’d love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.