Field Service Technician Level 1

ThermalWorks; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An exciting opportunity awaits a detail-oriented Field Service Technician to join a forward-thinking company focused on integrated cooling systems. This role involves working directly with the thermal works team and local contractors, ensuring efficient operations and providing top-notch service for thermal works equipment. The ideal candidate will possess foundational HVAC knowledge, excellent communication skills, and the ability to thrive in a dynamic environment. With a travel requirement of 60% across the United States, this position offers a chance to make a significant impact in the technology and media industries. If you are ready to take on this challenge, we want to hear from you!

Qualifications

• 608 EPA certification and experience in mechanical service are essential.
• Strong troubleshooting skills for HVAC and electrical components required.

Responsibilities

• Manage preventative maintenance and service schedules effectively.
• Provide technical support and perform quality control on installations.

Skills

608 EPA certification

Mechanical Critical infrastructure Service and Maintenance

Circuit analysis and troubleshooting

Knowledge of hydronic systems

Troubleshooting HVAC systems

Understanding refrigeration theory

Good communication skills

Reading drawings

Ability to lift 50 lbs

Job description

Thermal Works LLC has an exciting opportunity for a Field Service Technician, Level 1 to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work equally as well independently as with a team.

Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling.

Key Responsibilities

• Manage Preventative Maintenance and Service schedules.
• Perform on-site quality Control for the installation of Thermal Works products.
• Perform all preventative maintenance and service needs for clients.
• Be available to take emergency issues when on call.
• Monitor service software closely to ensure services are met on a timely schedule.
• Collaboration with different departments within the company for product development and improvement.
• Provide technical support for troubleshooting and repair of thermal works equipment.
• 60% travel requirement within the United States.

Skills & Requirements

• 608 EPA certification.
• Experience in Mechanical Critical infrastructure Service and Maintenance.
• Base line circuit analysis and troubleshooting of electrical components.
• Knowledge of hydronic systems.
• Ability to effectively troubleshoot HVAC systems.
• Understand refrigeration theory as well as hands-on applied sciences.
• Good written and verbal communication skills with an emphasis on customer service.
• Ability to read drawings at a basic level.
• Able to lift up to 50 lbs continuously throughout the day.

Position: Field Service Technician, Level 1

Full-Time or Part-Time: Full-time

Reports to: Director of Service

Location: Remote- travel is required for this position

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Other

Industries: Technology, Information and Media