Field Service Technician Laser

Amada America, Inc.; Indianapolis (IN); On-site; USD 41,000 - 45,000; Full time

Job summary

Amada America, Inc. is seeking a field service technician to install, troubleshoot, and service mechanical, hydraulic, pneumatic, electrical, and control systems at customer sites in the Columbus, OH territory.

You will read layout drawings, follow blueprints, and train customers on Amada software used for line control and part programming. The role requires lifting up to 50 lbs, regular travel, and timely reporting of daily service and weekly expense reports.

Qualifications

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.
• Ability to read and interpret mechanical and electrical drawings.
• Proficient troubleshooting of mechanical, hydraulic, pneumatic, electrical, control systems.
• Experience with volt/ohm meters and oscilloscopes.
• Willingness to travel within assigned territories.
• Ability to lift up to 50 lbs.

Responsibilities

• Manage the total equipment installation process at customer sites.
• Perform fault finding and repair of mechanical, hydraulic, pneumatic, optical and electrical systems.
• Complete daily service reports and weekly expense reports.
• Train customers on Amada applications software used in line control and part programming.
• Coordinate with Regional Service Manager and team to ensure customer satisfaction.
• Travel within the Columbus, OH Territory.

Skills

Mechanical systems

Hydraulic systems

Pneumatic systems

Electrical systems

Control systems

Networks

Education

Bachelor's degree in Electronics

2-year degree with related experience

Tools

Volt/Ohm meter

Oscilloscope

Hand tools

Windows OS

Amada software

Job description

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer's ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory - Columbus, OH Territory

PAY RATE:

$30.00 - $33.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Dental
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Travel/Milage Pay
• $200 Work Boot Voucher
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:

LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.