Field Service Technician - Las Vegas, Nevada

BeaconMedaes; Nevada (IA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible benefits plan

401(k) retirement plan

Health, dental and vision insurance

Paid time off

Education assistance

Job summary

BeaconMedaes is hiring a Field Service Technician for the Las Vegas, Nevada area. The role involves performing maintenance and repairs on medical gas equipment at customer facilities, ensuring high levels of customer service, and completing required documentation.

The ideal candidate should have at least 5 years of technical field service experience, possess strong mechanical and electrical skills, and hold valid ASSE credentials. A competitive compensation package and benefits are offered.

Qualifications

• 5+ years of technical field service experience maintaining and repairing equipment.
• Strong mechanical and electrical skills.
• Must have ASSE 6040; ASSE 6030 or ASSE 6020 credentials.

Responsibilities

• Perform routine, preventative maintenance and repairs on Medical Gas Products.
• Complete job reports daily and other paperwork as required.
• Provide technical support and training to other technicians.

Skills

Technical field service experience

Mechanical and electrical skills

Customer-focused

Communication skills

Detail-oriented

Education

Associate degree or equivalent

Technical training in mechanical/electrical

Tools

Microsoft 365 (Outlook, Word, Excel, Teams)

Job description

Role

BeaconMedaes is seeking a qualified medical gas Field Service Technician for the Las Vegas, Nevada area. In this role you are expected to perform routine maintenance and repairs on medical gas equipment at customer facilities, complete relevant paperwork and reports, and generate and maintain critical relationships with existing customers.

Responsibilities

Preventative Maintenance and Repairs (85%) – Perform routine, preventative maintenance and repairs on Medical Gas Products. Perform diagnostics on malfunctioning products, determine possible causes for malfunctions, and conduct repairs as suggested by diagnostics and assessment. Test and document operating parameters before and after maintenance and repairs. Provide walk‑through evaluations and basic system assessments.

• Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations.
• Develop rapport with customers through effective communication, interpersonal skills, and professionalism.
• Serve as an ambassador for BeaconMedaes.
• Train and assist other Service Technicians as requested.
• Provide technical support to other departments and personnel as required.
• Always promote and practice proper safety procedures and correct use of personal protective equipment (PPE).
• Always maintain a professional image through appearance and personal actions.
• Uphold a positive company brand through appropriate attention to the appearance of the company vehicle.
• Maintain the service vehicle per manufacturer’s recommendations.
• Properly store and manage inventory levels of accuracy, to provide quick customer repairs.

Recordkeeping and Documentation (10%) – Complete job reports daily, timesheets weekly, expense reports should be turned in at least monthly and other job‑related paperwork as required.

Warranty Part Returns (5%) – Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Returns must be completed within two weeks.

Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Perform additional assignments as required.

Qualifications

Experience

• 5+ years of technical field service experience maintaining and repairing various types of mechanical and electrical equipment.
• Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment.
• Strong mechanical and electrical skills.
• Must have ASSE 6040; ASSE 6030 or ASSE 6020 credentials.

Education

• Associate degree or equivalent.
• Technical training in mechanical and/or electrical, or equivalent experience.

Skills

• Must be comfortable using a computer.
• Must be familiar with Microsoft 365, including Outlook, Word, Excel, and Teams.
• Solid understanding of mechanical and electrical components.
• Customer focused and take ownership of meeting the customer’s needs.
• Good oral and written communication skills.
• Detail oriented.

Travel

• Must have a valid driver’s license.
• Ability to travel on short notice may be required.
• Occasional overnight travel is necessary.

Benefits

• Excellent compensation package, including a flexible benefits plan, and 401(k) retirement plan.
• Health, dental and vision insurance.
• Paid time off.
• Life and disability insurance plans.
• Various wellness programs.
• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
• Education assistance after 1 year of employment.
• Opportunities for professional development.
• Collaborative, inclusive, and flexible work environment.

Job Location: Las Vegas, NV

BeaconMedaes provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state or local laws.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability.