Field Service Technician-St Louis, MO

Atlas Copco Airpower N.V.; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Life & Disability insurance

401(k) retirement plan

Education assistance

Professional development

Flexible work environment

Job summary

BeaconMedaes is seeking a Field Service Technician to perform preventive maintenance, troubleshooting, and repairs on medical gas equipment in the St. Louis, Missouri area.

You will build customer relationships, promote safety and quality, and represent BeaconMedaes' commitment to excellence. Preferred candidates have 3–5 years of field service experience, strong mechanical/electrical skills, and ASE/ASSE certification or the ability to obtain within a year.

Qualifications

• 3–5 years of technical field service experience maintaining and repairing equipment.
• ASSE 6005 and ASSE 6040 credentials or ability to obtain within 1 year of employment.

Responsibilities

• Perform preventive maintenance and repairs on medical gas equipment at customer sites.
• Diagnose malfunctions, perform repairs, and document tests.
• Maintain service vehicle and inventory to enable quick, single-visit resolutions.

Skills

Mechanical skills

Electrical skills

Communication skills

Computer skills

Customer focus

Education

Associate Degree or equivalent

Technical training in mechanical/electrical

Tools

MS Office (Word, Excel)

Job description

Are you a mechanically inclined professional who enjoys working with your hands?BeaconMedaes is seeking a qualifiedField Service Technicianfor the St Louis, Missouri area. This is an excellent opportunity for a highly motivated and energetic individual to join our team. In this role, you will perform preventive maintenance, troubleshooting, and repairs on medical gas equipment at customer sites while ensuring the highest standards of safety, quality, and service. You will also build and maintain strong customer relationships, identify opportunities to enhance customer value, and represent BeaconMedaes' commitment to excellence—keeping usFirst in Mind, First in Choice.

Preventative Maintenance and Repairs (85%) – Perform routine, preventative maintenance and repairs on Medical Gas Products. Preventative maintenance should be conducted in accordance with manufacturer’s recommendations (with regards to schedule and scope). Perform diagnostics on malfunctioning products, determine possible causes for malfunctions and perform repairs as suggested by diagnostics and assessment. Test and document the proper operating parameters prior to and following preventative maintenance and repairs. Provide walk-through evaluations and basic system assessments.

• Provide a high level of customer service, responding to customer needs and working to satisfy customer expectations
• Develop rapport with customers through effective communication, interpersonal skills and professionalism
• Serve as an ambassador for the company
• Train and assist other Service Technicians as requested
• Provide technical support to other departments and personnel as required
• Always promote and practice proper safety procedures and correct use of personal protective equipment (PPE)
• Maintain a professional image at all times through appearance and personal actions
• Maintain positive company brand through appropriate attention to the appearance of the company vehicle
• Maintain the service vehicle per manufacturer’s recommendations
• Properly store and manage inventory levels of accuracy, to provide quick customer repairs (one visit)

Recordkeeping and Documentation (10%) – Complete Job Reports daily, Time Sheets weekly, Expense Reports turned in at least monthly and other job-related paperwork as required.

Warranty Part Returns (5%) – Return parts replaced under warranty as requested by Technical Support, Quality or Service Management. Returns must be completed within two weeks. Perform assigned duties in accordance with BeaconMedaes standards, while always striving to understand the needs and expectations of the customer. Take whatever action is appropriate and required to get the job done and to establish/ maintain communication with all people/ employees considered necessary to get the job done. Perform additional assignments as required.

To succeed, you will need

Experience

• 3 to 5 years of technical field service experience maintaining and repairing equipment
• Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of compressed air or vacuum equipment
• Strong mechanical and electrical skills
• Should have ASSE 6005 and ASSE 6040 credentials or the ability to obtain ASSE certification within 6040 credentials or the ability to obtain ASSE certification within 1 year of employment is required.

Supervisory Responsibility

None

Education

• Associate Degree or equivalent
• Technical training in mechanical and/or electrical, or equivalent experience

Skills

• Must be comfortable using a computer
• Must be familiar with Microsoft Office, including Word and Excel
• Solid understanding of mechanical and electrical components
• Customer Focused
• Good Oral and written communication skills.
• Detail Orientated

Travel

• Must have a valid driver’s license.
• The ability to travel on short notice may be required.

In return, we offer

• Excellent compensation package, including a flexible benefits plan, and 401 (k) retirement plan
• Health insurance/ Dental insurance/ Vision insurance
• Paid time off
• Life & Disability insurance plans
• Various wellness programs
• Voluntary benefit programs available including pet insurance, legal plans, identity protection, etc.
• We offer education assistance after 1 year of employment
• Opportunities for professional development
• We provide a collaborative, inclusive, and flexible work environment

Start your career journey with us and learn what it means to be part of theBeaconMedaesfamily. We offer a wide range ofinteresting roles and many opportunities to grow and thrive.

BeaconMedaesLLCprovides equal employment opportunities to all employees and applicants for employment and prohibitsdiscrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status,genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected byfederal, state or local laws.

We offer reasonable accommodation for any part of the employment process due to a physical or mental disability. Pleasecontact the HR team at 803-817-5600 or [e-mail] on a case-by-case basis.

Contact information

Talent Acquisition Team: Geetika Tewari

BeaconMedaes is a trusted global partner in safe, compliant, and innovative technologies for critical gas, liquid and vacuum supply and distribution. The brand supports hospitals, laboratories, research and veterinary facilities with reliable solutions, uninterrupted supply, and expert service. Through 24/7 support, proactive maintenance, and hands‑on training, BeaconMedaes helps customers minimize risk and advance scientific and medical progress. Since 2006, BeaconMedaes has been part of the Atlas Copco Group as its global competence center for medical and life science solutions.