Field Service Technician - Lab Equipment

Metrohm; San Francisco (CA); Remote; USD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking an entry-level Field Service Technician to join their dynamic team in the San Francisco area. This role offers the chance to work with cutting-edge laboratory instruments, providing essential maintenance and support to clients across Northern California and Nevada. With a focus on customer satisfaction and technical excellence, you will receive comprehensive training and have access to a range of benefits including competitive pay, a company vehicle, and a supportive work environment. If you are motivated, customer-focused, and eager to learn, this opportunity is perfect for you!

Benefits

Comprehensive Medical, Dental and Vision

401k savings with company match

Paid time off

Paid company holidays

Tuition reimbursement program

Company vehicle

Company laptop

Company cell phone

Qualifications

• Ability to troubleshoot and repair chemical instrumentation equipment.
• Hands-on work experience in a laboratory setting is preferred.

Responsibilities

• Provide on-site preventative maintenance and basic service for laboratory instruments.
• Travel to various labs and support clients face to face and via phone.

Skills

Troubleshooting

Customer Focus

Hands-on Technical Experience

Prioritization

Education

Degree in Chemistry or related STEM field

Certification in Chemistry

Tools

Microsoft Teams

Laboratory Equipment

Job description

Metrohm USA is looking for an entry levelField Service Technician to join our team in the San Francisco, CA area.

Field Service Technicians Earn Money: Metrohm USA offers competitive pay, benefits and company vehicle. If you like working in a dynamic, welcoming, inclusive environment with supportive co-workers, then this is the role for you! This hourly paid position is also eligible for a quarterly bonus payment worth up to $2000 annually.

What You Can Expect: You bring the motivation, ‘do more’ attitude, customer focus, and hands-on technical experience and we will teach you the rest. Field Service Technicians provide on-site preventative maintenance and basic service for Metrohm laboratory instruments. You will attend training classes at our headquarters in Tampa, FL.

Field Service Technicians get to travel to a diverse group of labs, meet different people and see various instrument applications at work. You will have the resources to support the client face to face, via phone, email and Microsoft Teams.

This position will support Metrohm customers in Northern California and Nevada and will be based in the Greater San Francisco area. This is a remote position that requires some overnight travel in the assigned territory. From time to time, travel outside of the assigned territory may be needed to assist in other parts of the region.

Field Service Technician Benefits: Paid time off, paid company holidays, comprehensive medical, dental and vision insurance, company paid basic life insurance and disability, 401k retirement plans with a generous company match. This field-based position is eligible for additional company provided benefits such as a company vehicle, laptop, and cell phone.

Field Service Technician Requirements: Ability to troubleshoot, test and repair chemical instrumentation equipment. Familiarity with laboratory equipment and practices. The ability to juggle/prioritize a busy schedule over a large territory is essential; positive customer relations, as well as good collaboration with all internal partners will be essential to your success.

A degree or certification in Chemistry (or related STEM field) is preferred. Hands-on work experience in a laboratory setting and experience traveling for work is a plus.

Field Service Technician Salary Range:The salary for this position is between $36.00 - $38.50/hr. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Additional requirements:
Successful completion of a pre-employment background check, employment and education verification and a 10-panel drug screening, which includes marijuana, is also necessary.

At Metrohm USA, we're more than a leader in chemical analysis; we're a community driven by passion, integrity, and a commitment to quality and innovation. With expertise in both laboratory and process systems for titration, ion chromatography, electrochemistry, and spectroscopy, our approach goes far beyond just technology. We believe in creating an environment where our people feel valued, heard, and inspired to do their best, ensuring that we not only deliver exceptional solutions but also foster a culture of mutual respect and continuous improvement.

Discover how our dedication to both science and humanity shapes everything we do at www.metrohm.com.

Eligible employees may choose to participate in the following benefits:

• Comprehensive Medical, Dental and Vision
• Basic life insurance and accidental death and dismemberment
• Short- and long-term disability
• Tuition reimbursement program
• Paid vacation, holidays, sick and personal days
• 401k savings
• And more!

Metrohm USA, Inc. is an Equal Opportunity Employer.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities

Metrohm USA, Inc. is a federal contractor with a commitment to engage in affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.

Metrohm USA, Inc. is an E-Verify employer.

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