Field Service Technician/ Industrial Mechanic

Morrison Ind; Gurnee (IL); On-site; Full time

Job summary

An established industry player is looking for a dedicated Field Service Technician to join their team. This role involves servicing and repairing light industrial equipment, providing exceptional customer service, and maintaining a flexible work schedule. With a strong emphasis on training and a supportive work environment, this family-owned company offers competitive benefits and opportunities for career progression. If you have a mechanical aptitude and a passion for helping others, this position could be the perfect fit for you. Join a company that values communication and work-life balance while making a difference in the community.

Benefits

Medical, Dental, and Vision Coverage

401K Plan with Company Match

Paid Holidays and Paid Time Off

Company Paid Life Insurance

Flexible Spending Account

Wellness Resources

Qualifications

• Strong mechanical aptitude for diagnosing and repairing equipment.
• Ability to provide excellent customer service and maintain records.

Responsibilities

• Perform preventative maintenance and repairs on light industrial equipment.
• Diagnose malfunctions and repair machinery parts as needed.

Skills

Mechanical Aptitude

Customer Service

Problem Solving

Record Keeping

Education

High School Diploma or Equivalent

Tools

Company Vehicle

Laptop

Cell Phone

Job description

Field Service Technician/ Industrial Mechanic - Triad Service Center

Location: Gurnee IL, US

Type: Full Time

Experience: Entry Level

Posted: 2025-03-25

Description

Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Gurnee, IL area. Equipment commonly worked on includes floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers, and other commercial customer equipment found in large retail/industrial locations. Technicians will also install and service grease containment units used in conjunction with deep fryers. This position utilizes a company vehicle regionally and therefore requires a valid, good standing driver’s license.

Morrison Industries, a parent company of Triad, is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family-owned and offers over 65 years of service to our strong customer base.

The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, and PAID TRAINING provided.

Starting Pay Range: $25-$30.

Our Technicians Typical Duties, Tasks, and Responsibilities:

• Have strong mechanical aptitude with the ability to diagnose, repair, and complete both service calls and scheduled PMs on light industrial equipment.
• Successfully provide customer service by performing on-location preventative maintenance and repairs on customer equipment.
• Visually inspect, test, and listen to machines and equipment to locate causes of malfunctions, as well as dismantle machine parts to detect wear, misalignment, or other problems.
• Install new or repaired parts; clean and lubricate shafts, bearings, gears, belts, and other parts of machinery.
• Stay organized by scheduling repairs and PMs in similar locations on the same day, as time and location permit. Record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
• Submit daily work orders, daily agenda/timecards, parts orders, and all required paperwork. Treat company equipment (i.e., vehicle, tools, phone, tablet, credit card, and parts) as if they were his/her own and follow PM’s guidelines on company provided vehicle.

Extra

• Travel up to an average of 300 miles per day.
• The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Income is based on an hourly pay structure, with up to a ½ hour start of the day and end of the day reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
• Typically, Monday through Friday. Weekends and after-hour work is possible provided the customer is willing to pay emergency rates. On-call status ends at 11 am EST on weekends and holidays.
• Safety and Security – Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
• Dependability - Excellent attendance. Respond to service requests in a timely manner. Follow instructions, respond to management direction. Take responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must always meet state and federal regulations.

Benefits:

• Medical, Dental, and Vision Coverage
• Flexible Spending Account – Medical and Dependent Care
• 401K Plan with Company Match
• Company Paid Life Insurance & Voluntary Life Insurance Options
• Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits
• Paid Holidays and Paid Time Off
• Wellness Resources and More!

As this is a mobile position, our Field Service Mechanic/Technician can be based out of many cities around the Gurnee, IL area.