Field Service Technician/ Industrial Mechanic

Triad Service Center Inc; Gurnee (IL); On-site; Full time

Job summary

An established industry player is seeking a skilled Field Service Technician to join their team in Gurnee, IL. This role involves servicing and repairing light industrial equipment, providing excellent customer support, and ensuring safety and efficiency in operations. With a commitment to work-life balance and competitive benefits, this family-oriented company fosters a supportive environment for career growth. Technicians will utilize company vehicles and tools while enjoying a flexible schedule. If you're passionate about mechanics and customer service, this opportunity is perfect for you!

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401K Plan with Company Match

Paid Time Off

Wellness Resources

Company Paid Life Insurance

Flexible Spending Account

Qualifications

• Strong mechanical aptitude for diagnosing and repairing equipment.
• Ability to provide excellent customer service and maintain records.

Responsibilities

• Perform preventative maintenance and repairs on light industrial equipment.
• Diagnose malfunctions and repair equipment as needed.

Skills

Mechanical Aptitude

Customer Service

Problem Diagnosis

Record Keeping

Education

Valid Driver's License

Tools

Laptop

Company Vehicle

Cell Phone

Job description

Field Service Technician/ Industrial Mechanic

Triad Service Center is seeking a qualified Field Technician for service and repair of light industrial equipment in the Gurnee, IL area. Equipment that is commonly worked on includes floor scrubbers, sweepers, handicapped carts, checkout lanes, paint shakers, and other commercial customer equipment found in large retail/industrial locations. Technicians will also install and service grease containment units used in conjunction with deep fryers. This position requires a valid, good standing driver’s license as it utilizes a company vehicle regionally.

Morrison Industries, a parent company of Triad, is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We offer great flexibility, work/life balance, competitive benefits, career progression, and so much more. This company is family-owned and has over 65 years of service to our strong customer base.

The position would be primarily Monday-Friday, averaging 40 hours a week. Vehicle, laptop, cell phone, and PAID TRAINING are provided.

Starting Pay Range: $25-$30.

Our Technicians Typical Duties, Tasks, and Responsibilities:

• Have strong mechanical aptitude with the ability to diagnose, repair, and complete both service calls and scheduled PMs on light industrial equipment.
• Provide customer service by performing on-location preventative maintenance and repairs on customer equipment.
• Visually inspect, test, and listen to machines and equipment to locate causes of malfunctions; dismantle machine parts to detect wear, misalignment, or other problems.
• Install new or repaired parts; clean and lubricate shafts, bearings, gears, belts, and other parts of machinery.
• Stay organized by scheduling repairs and PMs in similar locations on the same day, as time and location permit; maintain record keeping and reporting of work orders, parts, supplies ordering, and a daily agenda.
• Submit daily work orders, daily agenda/timecards, parts orders, and all required paperwork. Treat company equipment (i.e. vehicle, tools, phone, tablet, credit card, and parts) with care and follow PM’s guidelines on company provided vehicle.

Extra:

• Travel up to an average of 300 miles per day.
• The associate must regularly lift and/or move up to 10 to 50 pounds and frequently lift and/or move up to 100 pounds.
• Income is based on an hourly pay structure, with up to a ½ hour start of the day and end of the day reduction for commute time. Frequent exposure to moving mechanical parts, risk of electrical shock, fumes or airborne particles, and toxic or caustic chemicals.
• Typically, Monday through Friday. Weekends and after hour work is possible provided customer is willing to pay emergency rates. On-call status ends at 11 am EST on weekends and holidays.
• Safety and Security – Observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly.
• Dependability - Excellent attendance. Respond to service requests in a timely manner. Follow instructions, respond to management direction. Take responsibility for own actions. Maintain a valid driver’s license and safe driving skills. Must always meet state and federal regulations.

Our Competitive Full-time Benefit Package Starts Day One And Includes:

• Medical, Dental, and Vision Coverage.
• Flexible Spending Account – Medical and Dependent Care.
• 401K Plan with Company Match.
• Company Paid Life Insurance & Voluntary Life Insurance Options.
• Company Paid Short-Term Disability Benefits & Voluntary Long-Term Disability Benefits.
• Paid Holidays and Paid Time Off.
• Wellness Resources and More!

As this is a mobile position, our Field Service Mechanic / Technician can be based out of many cities around the Gurnee, IL area.

Find out more: www.triadservice.com