Field Service Technician – Industrial Equipment Startup

Automatic Data Processing, Inc.; Vancouver (WA); On-site; USD 39,000 - 44,000; Full time

Job summary

Automatic Data Processing, Inc. in Vancouver, WA is seeking a Field Service Technician to perform on-site startup, testing, maintenance, and repair of Rohner finishing systems. You will diagnose mechanical and electrical equipment and train customers on safe operation.

The role requires interpreting blueprints, using hand tools and diagnostic equipment, and traveling as needed to customer sites. A valid driver’s license and strong communication skills are essential.

Qualifications

• Experience in industrial equipment startup or related field service work.
• Ability to interpret blueprints, drawings, electrical schematics, and technical specifications.
• Proficiency with common hand tools and electrical testing instruments.
• Ability to perform electrical-load and airflow calculations related to serviced equipment.
• Strong problem solving, time management in a changing field schedule.
• Clear verbal and written communication; ability to train customers and work with cross-functional teams.
• Commitment to customer service, safe work practices, and accurate service documentation.
• Valid driver’s license; willingness to travel and pass background checks.

Responsibilities

• On-site startup, testing, inspections, maintenance, troubleshooting, and repair of Rohner systems.
• Diagnose and repair mechanical/electrical equipment: motors, lighting, controllers, breakers, HVAC.
• Install or replace devices; use hand tools and electrical testing instruments.
• Read blueprints/drawings/schematics; perform basic load/airflow calculations.
• Coordinate with CS/PM/Engineering for site visits.
• Train customers on safe operation and basic troubleshooting.
• Create service work orders and requisitions; schedule follow-ups.
• Review files to determine warranty vs billable parts or service.
• Maintain records of service hours, parts used, startup docs, tests, findings.
• Provide field reports confirming equipment performance against specs.
• Report design/installation concerns to Eng/Design/Production via nonconformance.
• Address customer concerns professionally; communicate progress and safety compliance.

Skills

Blueprints interpretation

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication

Time management

Safety compliance

Willingness to travel

Tools

Hand tools

Electrical testing instruments

Measurement devices

Diagnostic equipment

Job description

Automatic Data Processing, Inc. in Vancouver, WA is seeking a Field Service Technician to perform on-site startup, testing, maintenance, and repair of Rohner finishing systems. You will diagnose mechanical and electrical equipment and train customers on safe operation.

The role requires interpreting blueprints, using hand tools and diagnostic equipment, and traveling as needed to customer sites. A valid driver’s license and strong communication skills are essential.