Field Service Technician

Automatic Data Processing, Inc.; Vancouver (WA); Sur place; USD 39 000 - 44 000; Plein temps

Résumé du poste

Automatic Data Processing, Inc. in Vancouver, WA is seeking a Field Service Technician to perform on-site startup, testing, maintenance, and repair of Rohner finishing systems. You will diagnose mechanical and electrical equipment and train customers on safe operation.

The role requires interpreting blueprints, using hand tools and diagnostic equipment, and traveling as needed to customer sites. A valid driver’s license and strong communication skills are essential.

Qualifications

• Experience in industrial equipment startup or related field service work.
• Ability to interpret blueprints, drawings, electrical schematics, and technical specifications.
• Proficiency with common hand tools and electrical testing instruments.
• Ability to perform electrical-load and airflow calculations related to serviced equipment.
• Strong problem solving, time management in a changing field schedule.
• Clear verbal and written communication; ability to train customers and work with cross-functional teams.
• Commitment to customer service, safe work practices, and accurate service documentation.
• Valid driver’s license; willingness to travel and pass background checks.

Responsabilités

• On-site startup, testing, inspections, maintenance, troubleshooting, and repair of Rohner systems.
• Diagnose and repair mechanical/electrical equipment: motors, lighting, controllers, breakers, HVAC.
• Install or replace devices; use hand tools and electrical testing instruments.
• Read blueprints/drawings/schematics; perform basic load/airflow calculations.
• Coordinate with CS/PM/Engineering for site visits.
• Train customers on safe operation and basic troubleshooting.
• Create service work orders and requisitions; schedule follow-ups.
• Review files to determine warranty vs billable parts or service.
• Maintain records of service hours, parts used, startup docs, tests, findings.
• Provide field reports confirming equipment performance against specs.
• Report design/installation concerns to Eng/Design/Production via nonconformance.
• Address customer concerns professionally; communicate progress and safety compliance.

Connaissances

Blueprints interpretation

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication

Time management

Safety compliance

Willingness to travel

Outils

Hand tools

Electrical testing instruments

Measurement devices

Diagnostic equipment

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

RPM Tech. Full Time Technical Vancouver, WA, US

2 days ago Requisition ID: 1052

Salary Range: $28.00 To $32.00 Hourly

Field Service Technician

• Perform on-site equipment startup, functional testing, inspections, preventive maintenance, troubleshooting, and repair of Rohner finishing systems.
• Diagnose and repair mechanical and electrical equipment, including motors, transformers, lighting, controllers, circuit breakers, heating/cooling units, and related components.
• Install, adjust, repair, or replace devices and parts; use appropriate hand tools, electrical diagnostic instruments, and testing equipment.
• Read and interpret blueprints, technical drawings, schematics, specifications, and equipment documentation; apply basic electrical-load and airflow calculations as needed.
• Coordinate with Customer Service, Project Management, and Engineering to understand service issues and prepare for customer site visits.
• Provide customers with clear classroom-style and hands-on training on safe equipment operation, routine maintenance, and basic troubleshooting.
• Prepare electronic service work orders, replacement-part requisitions, and project change orders; coordinate follow-up maintenance visits as needed.
• Review job files and sales orders to help determine whether replacement parts or service are warranty-related or billable.
• Maintain complete records of service hours, parts used, repairs, equipment startup documentation, testing results, and field service findings.
• Provide technical field reports confirming equipment operation against functional specifications and customer requirements.
• Communicate recurring design, installation, or manufacturing concerns to Engineering, Design, and Production through nonconformance reporting processes.
• Address customer concerns professionally, communicate progress and resolution, and follow company procedures and applicable jobsite safety requirements.

Qualifications

• Experience or demonstrated ability in industrial equipment startup, mechanical/electrical troubleshooting, equipment installation, maintenance, or related field service work.
• Ability to interpret blueprints, drawings, electrical schematics, and technical specifications.
• Proficiency with common hand tools, measurement devices, electrical testing instruments, and diagnostic equipment.
• Ability to perform practical electrical-load and airflow calculations related to serviced equipment.
• Strong technical problem-solving skills, attention to detail, and sound time management in a changing field schedule.
• Clear verbal and written communication skills; ability to train customers and collaborate with cross-functional teams.
• Commitment to professional customer service, safe work practices, and accurate service documentation.
• Valid driver’s license preferred; ability to meet customer site access or background-check requirements as applicable.
• Ability to travel extensively, including overnight assignments and occasional weekends.

Physical Requirements

• Lift and carry at least 50 pounds.
• Climb ladders at least 25 feet high.
• Maneuver through spaces as small as 2ft x 2ft.
• Step or climb over barriers up to 3 feet high.
• Lift or hold 10 pounds overhead.
• Wear and breathe through a required mask or respirator, subject to applicable clearance and fit testing.
• Move and work while wearing a safety harness.
• Stand and walk for 8 hours with standard breaks.
• Wear required PPE, including hard hat, safety glasses, safety harness, and safety boots.
• Bend, kneel, crouch, reach, and climb as needed.