Field Service Technician – Industrial Cooling & Electro-Mechanical Systems

New Era Technology; San Jose (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

New Era Technology, LLC. is seeking a hands-on Field Service Technician to install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites in California. You will work with electrical and mechanical systems and travel to client locations as needed.

The role requires reading electrical schematics, replacing components, and performing preventive maintenance while delivering professional customer service onsite.

Qualifications

• At least 2 years hands-on experience repairing or maintaining electrical and mechanical equipment.
• Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, automation systems, compressors, pumps, generators, or similar machinery.
• Ability to read electrical schematics.
• Experience working on 200-440V electrical equipment.
• Able to work independently in the field.

Responsibilities

• Install, start up, and service cooling equipment.
• Troubleshoot electrical and mechanical issues.
• Replace faulty parts such as motors, sensors, relays, switches, actuators, and other components.
• Perform preventive maintenance and inspections.
• Read electrical wiring diagrams and basic technical drawings.
• Test equipment and verify proper operation after repairs.
• Complete service reports after each visit.
• Provide professional customer service while working onsite.
• Travel to customer locations when needed.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Read electrical schematics

Field work independently

Education

Technical degree / trade school preferred

Job description

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you.

We are looking for a hands-on Field Service Technicianto install, troubleshoot, repair, and maintain industrial cooling equipment at customer sites. Ifyou enjoy working with electrical and mechanical equipment and solving technical problems, we'd like to hear from you.

Day-to-Day Responsibilities

• Install, start up, and service cooling equipment.
• Troubleshoot electrical and mechanical issues.
• Replace faulty parts such as motors, sensors, relays, switches, actuators, and other components.
• Perform preventive maintenance and inspections.
• Read electrical wiring diagrams and basic technical drawings.
• Test equipment and verify proper operation after repairs.
• Complete service reports after each visit.
• Provide professional customer service while working onsite.
• Travel to customer locations when needed.

What We're Looking For

• At least2 years of hands-on experiencerepairing or maintaining electrical and mechanical equipment.
• Experience troubleshooting industrial equipment, HVAC systems, manufacturing equipment, automation systems, compressors, pumps, generators, or similar machinery.
• Ability to read electrical schematics.
• Experience working on200-440V electrical equipment.
• Strong mechanical and electrical troubleshooting skills.
• Comfortable replacing electrical and mechanical components.
• Able to work independently in the field.

Nice to Have

Experience with any of the following:

• HVAC equipment
• Industrial maintenance
• Electro-mechanical equipment
• PLC-controlled equipment (basic knowledge is sufficient)
• Motors
• Sensors
• Actuators
• Servos
• Pumps
• Compressors
• Data center cooling systems

Education

A technical degree, trade school, military training, or vocational training is preferredbut not required.

Candidates with strong hands-on experience are encouraged to apply even without a college degree.

Physical Requirements

• Lift up to 50 lbs.
• Stand, bend, kneel, and work at customer locations.
• Travel up to 20% as needed.

Schedule

• Full-time
• Typically, Monday-Friday, 8-hour shifts.
• Occasional overtime and on-call support may be required.

New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”).

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