Field Service Technician III – Refrigeration

Technical Safety Services LLC; Dedham (MA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Training and development opportunities

Comprehensive medical, dental, and eye

Job summary

Technical Safety Services (TSS) is seeking a Field Service Technician to diagnose, repair, and service refrigeration equipment in the shop with occasional support at customer facilities. You will work in the Boston area, building strong client relationships while advancing your technical skills.

You’ll receive hands-on training, mentorship, and clear career paths. A high school diploma is required, with five years of hands-on refrigeration experience and relevant Massachusetts certifications

Qualifications

• High school diploma or equivalent (associate or bachelor's degree is a plus).
• Approximately five years of hands-on refrigeration diagnosis and repair experience.
• Massachusetts hot work refrigeration certifications and Technical School education are preferred.
• Familiarity with low temperature or cascade refrigeration is preferred.
• Background in customer service and some mechanical or electrical experience.
• Strong problem-solving skills and willingness to learn new technical work.
• Good communication, basic math skills, and comfort using Microsoft Office.
• Valid driver’s license with a clean driving record.
• Equivalent combinations of education, training, or hands-on experience are welcome.

Responsibilities

• Diagnose and repair refrigeration equipment, primarily in the shop, with occasional service at customer facilities.
• Work directly with clients to understand their needs, communicate clearly, and make sure the job is done right.
• Complete reports and required paperwork on time to keep projects on track and clients update.

Skills

Customer service

Strong problem-solving

Good communication

Willingness to learn

Driver's license

Education

High school diploma or equivalent

Associate or bachelor's degree a plus

Massachusetts hot work refrigeration certifications

Technical School education

Tools

Microsoft Office

Refrigeration diagnostic tools

Job description

Technical Safety Services (TSS) is seeking a Field Service Technician to diagnose, repair, and service refrigeration equipment in the shop with occasional support at customer facilities. You will work in the Boston area, building strong client relationships while advancing your technical skills.

You’ll receive hands-on training, mentorship, and clear career paths. A high school diploma is required, with five years of hands-on refrigeration experience and relevant Massachusetts certifications