Field Service Technician II - Wichita, KS

Zvh; Wichita (KS); Sur place; USD 46 000 - 64 000; Plein temps

Avantages offerts par ce poste

Medical and dental coverage starting 1

401(k) Retirement Savings Plan

Paid time off 20–35 days

Educational assistance programs

Flexible Spending Accounts

Employee Discounts

Résumé du poste

Baxter is seeking a Field Service Technician II to prepare medical products for patient use, performing cleaning, disinfection, function checks and minor repairs. You will support 24/7 delivery and service for Baxter and customer accounts, ensuring readiness and reliability of equipment.

You will travel to customer sites, troubleshoot devices, load/unload equipment up to 1680 pounds, and maintain safety protocols while delivering timely service and support.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication abilities.
• Valid driver's license with a clean driving record.
• Experience with FDA-regulated medical products preferred.

Responsabilités

• Troubleshoot electronic, hydraulic and pneumatic systems of assigned products.
• Repair malfunctioning components and use appropriate tools for adjustments.
• Provide on-call coverage 24/7 including weekends and holidays.
• Load, unload, and move medical products up to 1680 pounds.
• Generate service revenue and perform service contract activities.
• Safely operate a box truck or company vehicle up to 26,000 pounds.

Connaissances

Customer service

Valid driver's license

Basic mathematical skills

Experience with FDA regulated products

Healthcare equipment familiarity

Formation

High school diploma or GED

Description du poste

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Job Description

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact. In addition to the repair work, the FST II is also responsible for performing the same responsibilities as a FST II related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

What You’ll Do

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You’ll Bring

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver's license and driving record
• Basic mathematical skills – addition, subtraction, multiplication, and division
• Preferred Qualifications Technical or Trade School training
• DOT physical card (assistance is provided)
• Experience with FDA regulated products
• Experience in customer service

Safety Requirements

• Responsible for adhering to Hill-Rom Safety Procedures.
• Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing.
• All equipment is provided.
• Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots

Benefits

• Medical and dental coverage that start on day one
• Insurance coverage for basic life
• Accident
• Short-term and long-term disability
• Business travel accident insurance
• Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
• 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
• Flexible Spending Accounts
• Educational assistance programs
• Time-off benefits such as paid holidays
• Paid time off ranging from 20 to 35 days based on length of service
• Family and medical leaves of absence
• Paid parental leave
• Commute benefits
• Employee Discount Program
• Employee Assistance Program (EAP)
• Childcare benefits

Salary

The salary range for this position is $46,400-$63,800.

Eligibility & Compliance

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal. Reasonable Accommodations: Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Additional Information

No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.