Field Service Technician II - Louisville, KY

Zvh; Louisville (KY); Sur place; USD 48 000 - 66 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) with company match

Paid time off

Résumé du poste

Baxter is hiring a Field Service Technician II to prepare products for patient use, perform cleaning, disinfection, checks, and minor repairs across rental and customer-owned medical devices. The role involves direct customer contact and 24/7 service support in centers and customer accounts.

Shift: Mon–Fri 8am–5pm with flexibility. You will operate vehicles safely, travel as needed, and contribute to delivering timely patient care and service excellence.

Qualifications

• High school diploma or GED is required.
• Customer service experience is preferred.
• Ability to perform math calculations and understand measurements.

Responsabilités

• Troubleshoot electronic, hydraulic, and pneumatic systems on assigned products.
• Repair malfunctioning components and adjust equipment as needed.
• Provide on-call coverage, including weekends and holidays.
• Load/unload medical products up to 1680 pounds.
• Generate service revenue and complete contract-required activities.
• Safely operate box trucks up to 26,000 pounds.

Connaissances

Basic math

Customer service experience

On-call readiness

Formation

High school diploma or GED

Description du poste

This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results. Here, you will find more than just a job—you will find purpose and pride.

Your Role at Baxter The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. In addition to the repair work, the FST II is also responsible for performing the same responsibilities as a FST II related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most! Shift: Monday - Friday 8am - 5pm with flexibility to work a variety of shifts.

What You'll Do:

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You'll Bring:

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver's license and driving record
• Basic mathematical skills – addition, subtraction, multiplication, and division
• Preferred Qualifications Technical or Trade School training DOT physical card (assistance is provided)
• Experience with FDA regulated products
• Experience in customer service

Safety Requirements:

• Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing.
• All equipment is provided.
• Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots

US Benefits at Baxter (except for Puerto Rico)

• Baxter offers comprehensive compensation and benefits packages for eligible roles.
• Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance.
• Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching.
• We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave.
• Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
• Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The salary range for this position is $48,000-$66,000.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal. Reasonable Accommodations Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

No matter your role at Baxter, your talent, skills, and time has a direct impact on people's lives. Since 1931, we have been at the forefront of innovation by bringing smarter, more personalized care to patients around the world. Now, we're more determined than ever to make a lasting impact as we are redefining healthcare delivery across the care journey. Our Mission to Save and Sustain Lives motivates us as we create a culture in which each of us can succeed. This is where you belong.