Field Service Technician II - Wichita, KS

Baxter; Wichita (KS); On-site; USD 46,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Employee stock purchase plan

401(k) retirement plan

Commuting benefits

Job summary

Baxter is hiring a Field Service Technician II in the United States to prepare medical devices for patient use, perform cleaning, testing, and repairs, and provide 24/7 service support for products in centers and customer sites. You will travel to sites, interact with customers, and ensure timely, reliable device readiness.

The role emphasizes safety, on-call availability, and strong teamwork within hospital service environments, with a competitive benefits package.

Qualifications

• Must be at least 21 years old.
• High school diploma or GED.
• Valid driver's license and driving record.
• Basic mathematical skills - addition, subtraction, multiplication, and division.

Responsibilities

• Troubleshoot electronic, hydraulic and pneumatic systems in assigned products.
• Repair malfunctioning components as needed and use the appropriate tools for adjustments.
• Provide on-call coverage up to 24/7 including weekends and holidays.
• Load, unload, and move medical products up to 1,680 pounds.
• Generate service revenue and fulfill activities under service contracts.
• Safely operate a box truck or company car up to 26,000 pounds.

Skills

Troubleshooting

Device repair

Tools usage

On-call support

Heavy lifting

Customer service

Education

High school diploma or GED

Job description

This is where your work makes a difference.

At Baxter, we believe every person-regardlessof who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride.

Job Description

Your Role at Baxter

The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This is where we transform healthcare together by cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products. Explore a Day in the Life of a Field Service Technician and learn more about Field Service Careers here. Every repair, every delivery, and every call makes a real impact.

In addition to the repair work, the FST II is also responsible for performing the same responsibilities as a FST II related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!

Your team:

The field service team works within hospital and service setting environments to repair medical devices.

Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.

What You'll Do:

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Ability to troubleshoot devices and repair any malfunctioning components.
• Ability to use the appropriate tools in making required adjustments and repairs.
• Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
• Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
• Generate service revenue and complete activities required under service contract.
• Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.

What You'll Bring:

• Must be at least 21 years of age
• High school diploma or GED
• Valid driver's license and driving record
• Basic mathematical skills - addition, subtraction, multiplication, and division

Preferred Qualifications:

• Technical or Trade School training
• DOT physical card (assistance is provided)
• Experience with FDA regulated products
• Experience in customer service

Safety Requirements:

• Responsible for adhering to Hill-Rom Safety Procedures.
• Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided.
• Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The salary range for this position is $46,400-$63,800.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the E