Field Service Technician II - San Diego, CA

Mitsubishi Electric Power Products, Inc.; San Diego (CA); Remote; USD 125,000 - 150,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician II and play a crucial role in ensuring the reliability of critical power systems across California. This position offers the chance to advance your career while providing essential services to customers. You'll perform on-site service, offer technical support, and troubleshoot complex issues, all while working in a collaborative environment that values your contributions. With a commitment to employee growth and well-being, this innovative firm provides comprehensive health coverage, retirement plans, and generous paid time off. If you're ready to make an impact, this opportunity is for you.

Benefits

Comprehensive Health Coverage

Retirement Plans

Generous Paid Time Off

Career Development

Exclusive Employee Discounts

Qualifications

• Associate's degree in Electrical Electronics or related field required.
• 2-5 years of experience in troubleshooting and repair of electrical products.

Responsibilities

• Perform start-up services and preventative maintenance on CPSD products.
• Provide technical assistance to internal teams and customers.
• Diagnose malfunctions and repair UPS system failures.

Skills

Troubleshooting

Technical Support

Communication Skills

Mechanical and Electronic Test Equipment

MS Office

Education

Associate's degree in Electrical Electronics

2-5 years of hands-on experience

Tools

MRP/ERP business systems

Job description

Field Service Technician II - San Diego, CA

Location: San Diego, CA

Job ID: 2705

Position type: Remote (for positions required to be located in specific geography)

Keep California Powered – Join MEPPI as a Field Service Technician II and Ensure the Future of Critical Power Systems!

MEPPI's Service Center Division is searching for a talented Field Service Technician II to join our dynamic Service Center Division (SCD) team. This is an exciting opportunity to advance your career while making a tangible impact by ensuring the reliability of critical power systems across California.

What You'll Do:

• On-Site Service: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of CPSD products at customer locations.
• Technical Support: Provide top-notch technical assistance to internal teams, third-party service organizations, and end users via phone and email.
• Product Evaluation: Inspect and test returned products to identify defects and ensure optimal operation.
• Emergency Support: Be ready to respond to emergency technical support needs on an on-call basis, ensuring our customers are always powered up.
• Troubleshooting Expert: Diagnose malfunctions down to the board level and repair UPS system failures with minimal guidance, while mentoring less experienced technicians.
• Documentation & Reporting: Maintain detailed service records, document services provided, and submit accurate expense reports in a timely manner.

What We’re Looking For:

• Education & Experience: Associate's degree in Electrical Electronics or a related technical field, plus 2-5 years of hands-on experience in troubleshooting and repair of electrical and/or electronic products. Equivalent education and experience will also be considered.
• UPS Expertise: Developed knowledge of UPS systems, services, and peripherals is a must.
• Technical Skills: Proficiency with mechanical and electronic test equipment, and strong computer skills with MS Office and MRP/ERP business systems.
• Communication Skills: Excellent verbal and interpersonal skills to interact with customers and team members at all levels in a professional manner.

What's in it for you?

• Comprehensive Health Coverage: We’ve got you covered! MEPPI pays 90% of the cost for medical, dental, and vision plans, ensuring you and your family can focus on staying healthy without the stress of high costs.
• Retirement Plans: Secure your future with our 401(k) plan, where MEPPI matches up to 4% of your contributions. Your financial wellness is just as important to us as it is to you.
• Generous Paid Time Off: Work-life balance is key. Begin earning vacation after just 90 days, plus 12 paid holidays per year.
• Career Development: We’re invested in your growth. Take advantage of our training programs and educational assistance to elevate your skills and advance your career.
• Exclusive Employee Discounts: Being part of the MEPPI family comes with perks! Enjoy profit sharing and special discounts on our products and services, designed to make your life better.
• Competitive Salary: Pay is approximately $38.00 to $45.00 per hour based on relevant work experience and qualifications.

Why MEPPI?

At MEPPI, you’re not just another team member—you’re part of a mission to innovate and make an impact. As a U.S. affiliate of Mitsubishi Electric, we’re a leader in providing cutting-edge solutions for power systems and rail transportation. Join our collaborative environment where your ideas matter, and your skills help shape the future.

Ready to Apply? Join MEPPI and help us power the future! Apply today to become a part of our innovative and dedicated team.

Equal Opportunity Employer: MEPPI is committed to creating an inclusive workplace. We welcome applications from all backgrounds and ensure that every candidate is considered fairly.