Field Service Technician II - Industrial Test Equipment

Link Engineering Company; Columbus (OH); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with company match

Job summary

Link Engineering Company (LINK) is seeking a Field Service Technician, II to join our Columbus, Ohio team. You will perform field start-ups, calibrations, and maintenance on industrial test equipment, with a focus on safety and quality. Travel up to 75% locally and up to 25% in the US and Canada is required.

The role emphasizes hands-on problem solving, strong troubleshooting abilities, and effective communication with customers to minimize downtime and ensure equipment reliability.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2-year degree in Mechatronics, Industrial Electronics preferred.
• Minimum of 4 years of experience commissioning and repairing industrial machines.

Responsibilities

• Perform field checkout and start-up of industrial test stand and dynamometer upgrades.
• Drives resolution and solution to complex diagnostics and servicing tasks with minimal supervision, including work on non-Link equipment.
• Complete functional checkout workbook and performance verification of equipment.
• Inspect & test all machine subsystems.
• Troubleshoot electro-mechanical, instrumentation and data acquisition systems.
• Perform equipment calibration to ISO 17025 standards.
• Completes service reports, calibration, and maintenance reports as necessary.
• Performs analysis and creates solutions to repair customer issues.
• Performs maintenance and calibration of testing equipment.
• Assists customers and provides suggestions on sound and acceptable practices on maintaining their equipment.
• Maintains consistent and proactive communication with the customers about repairs, equipment, delays or obstacles as appropriate.
• Create and implement preventive maintenance strategies.
• Conduct training for customers on the use of new and used equipment.
• Responds to customer inquiries and complaints professionally and promptly instilling confidence in the willingness and ability to resolve an issue.
• Ensure all work is carried out in accordance with Company Policies and Safety Standards performing work in a safe manner using all available safety equipment.
• Performs both minor upgrades and large-scale installations reviewing the upgrade or installation plans to accurately determine the necessary parts and materials required for the job.

Skills

Industrial Electronics

Mechatronics

Diagnostics

Field Service

Customer Interaction

Troubleshooting

Drives & Inverters

Education

High School Diploma

2-year degree in Mechatronics/Industrial Electronics

Tools

Unico

ABB

Rockwell

GE

Allen-Bradley

Job description

Link Engineering Company (LINK) is seeking a Field Service Technician, II to join our Columbus, Ohio team. You will perform field start-ups, calibrations, and maintenance on industrial test equipment, with a focus on safety and quality. Travel up to 75% locally and up to 25% in the US and Canada is required.

The role emphasizes hands-on problem solving, strong troubleshooting abilities, and effective communication with customers to minimize downtime and ensure equipment reliability.