Field Service Technician II - EMI

W&O Supply; St. Rose (LA); On-site; USD 55,000 - 80,000; Full time

Job summary

EMI is seeking a Field Service Technician II to provide intermediate support for marine control systems aboard commercial vessels. You will install, calibrate, troubleshoot, and demonstrate systems with increasing autonomy, while balancing hands-on work and customer interaction.

Qualifications include an associate degree or technical training, 2–5 years of experience, and the ability to travel up to 75% domestically and internationally.

Qualifications

• Associate’s degree or equivalent technical training required.
• Bachelor’s in engineering/technology a plus.
• 2–5 years of experience.
• Willingness to travel up to 75% domestically and internationally.

Responsibilities

• Interpret technical drawings and specifications to plan work.
• Travel up to 75% to shipyards, ports, and customer vessels.
• Lead or support system installations, wiring terminations, calibrations, and demos.
• Troubleshoot and repair PLC-based control systems and electronics.
• Access and modify PLC logic with programming department coordination.
• Train Technician I staff on field practices.
• Maintain detailed service documentation and report modifications to engineering.
• Represent EMI to customers with professionalism and expertise.
• Participate in 24-hour on-call rotation.

Skills

PLCs

Diagnostics

Field work

Customer interaction

Travel readiness

Education

Associate’s degree or technical training

Bachelor’s in engineering/technology (plus)

Job description

EMI, 191 James Drive West, St Rose, Louisiana, United States of America

Job Description

Posted Friday, August 28, 2026 at 6:00 AM

Summary:

Field Service Technician II provides intermediate-level support for marine control systems aboard commercial vessels, with increasing autonomy in system installation, calibration, and troubleshooting. This role balances hands-on service work with customer-facing responsibilities and requires strong problem-solving skills.

Responsibilities:

• Independently prepare and execute work assignments by interpreting technical drawings and specifications.
• Travel up to 75%, domestically and internationally, to shipyards, ports, and customer vessels.
• Lead or support system installations, wiring terminations, calibrations, and operational demonstrations to customers and regulatory authorities.
• Troubleshoot and repair complex electronic, hydraulic, and PLC-based control systems.
• Access and modify PLC logic in coordination with the programming department.
• Train and mentor Technician I staff on field practices.
• Maintain detailed service documentation and communicate field modifications to engineering.
• Represent the company to customers with professionalism and technical expertise.
• Participate in 24-hour on-call rotation

Positional Requirements & Qualifications:

• Education & Experience
  • Associate’s degree or equivalent technical training required; Bachelor’s in engineering/technology a plus.
  • 2-5 years of experience
• Skills & Abilities
  • Demonstrated proficiency with PLCs, electronic diagnostics, and mechanical systems.
  • Strong ability to work independently in the field and make sound technical judgments.
• Must be able to travel and have a clear driving record in accordance with company driving guidelines
• Clear background check and drug/alcohol screening

Essential Physical Functions:

• Lifting: up to 50 pounds
• Adjusting or moving objects up to 50 pounds in all directions
• Lift and carry: 50 pounds for 100 feet
• Bending, stooping, walking and climbing stairs
• Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
• Ascending or descending ladders, stairs, scaffolding, ramps
• Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
• Remaining in a stationary position, often standing or sitting for prolonged periods
• Moving about to accomplish tasks or moving from one worksite to another
• Communicating with others to exchange information
• Repeating motions that may include the wrists, hands and/or fingers
• Operating machinery and/or power tools
• Operating motor vehicles or heavy equipment
• Assessing the accuracy, neatness, and thoroughness of the work assigned
• Required physical ability if mandated by customer or regulatory requirements

This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

EMI, 191 James Drive West, St Rose, Louisiana, United States of America