Field Service Technician II: Diagnostics & Repairs

Ring Power Cat; Concord (NC); On-site; USD 48,000 - 72,000; Full time

Job summary

Ring Power Corporation seeks a Service Field Tech II to diagnose, repair, and maintain Cat equipment at customer sites in Concord, NC. You will work safely, attend training, and ensure repairs meet manufacturer specs while documenting time and parts used.

Requirements include a High School diploma or GED, 3–4 years of experience, a valid driver’s license, and completion of required training. Candidates should be team players with strong communication skills.

Qualifications

• High School diploma or GED.
• 3–4 years of experience in related field.
• Valid Driver's License and ability to obtain certifications.
• Successfully completed required training to be designated Service Field Tech II.
• Able to comprehend written material and communicate effectively with employees and customers.

Responsibilities

• Diagnose and perform designated repairs on customer or company owned equipment, including mechanical, electrical, and hydraulic troubleshooting.
• Maintain tools and diagnose to manufacturer's specifications.
• Document repairs performed and track repair times using appropriate software.
• Monitor job expenses versus estimates and flag cost overruns.
• Work safely, mentor others, and contribute to team goals.

Skills

Safety

Communication

Information Gathering

Fiscal Accountability

Initiative

Results Oriented

Adaptability

Credibility

Personal Development

Education

High School diploma or GED

Job description

Ring Power Corporation seeks a Service Field Tech II to diagnose, repair, and maintain Cat equipment at customer sites in Concord, NC. You will work safely, attend training, and ensure repairs meet manufacturer specs while documenting time and parts used.

Requirements include a High School diploma or GED, 3–4 years of experience, a valid driver’s license, and completion of required training. Candidates should be team players with strong communication skills.