Field Service Technician II — Repairs & Diagnostics

Ring Power Cat; Concord (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Ring Power Corporation is seeking a Service Field Technician II to diagnose, repair, and maintain Caterpillar equipment across assigned jobs in a safety-focused environment. You will use manufacturer specifications to service mechanical, electrical, and hydraulic systems while maintaining tools and documentation.

The role requires 3-4 years of experience, a valid driver’s license, and the ability to train and mentor teammates, with a focus on safety and cost control in daily operations.

Qualifications

• High School diploma or GED required.
• 3-4 years of experience.
• Valid Driver License.
• Successfully completed all required training curriculum to be designated Service Field Tech II.
• Proficient in the use of a computer, Microsoft Office products and relevant Dealer software programs.
• Updating of knowledge through re-training as requirements change.

Responsibilities

• Diagnose, disassemble and assemble components to manufacturer specifications.
• Perform designated repairs on equipment including mechanical, electrical, hydraulic troubleshooting, maintenance and repairs.
• Maintain tools and pursue safety and quality standards.
• Document repairs and track repair times using appropriate software.
• Monitor job expenses versus estimates and report overruns to supervisor.
• Train and mentor others in the department.

Skills

Safety awareness

Communication

Information gathering

Fiscal accountability

Initiative

Results oriented

Adaptability

Credibility

Personal development

Education

High School diploma or GED

Tools

Dealer software

Job description

Ring Power Corporation is seeking a Service Field Technician II to diagnose, repair, and maintain Caterpillar equipment across assigned jobs in a safety-focused environment. You will use manufacturer specifications to service mechanical, electrical, and hydraulic systems while maintaining tools and documentation.

The role requires 3-4 years of experience, a valid driver’s license, and the ability to train and mentor teammates, with a focus on safety and cost control in daily operations.