Field Service Technician II - Cincinnati OH (Part Time)

NCR Atleos; Ohio; On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos is seeking a Part-Time Field Service Technician to deliver frontline field support for deployed equipment and systems in the Cincinnati, OH area. This hourly, non-exempt role offers flexible scheduling, paid training, and opportunities to gain hands-on experience while supporting customers and keeping essential systems running.

As a part-time technician, you will perform first and second line maintenance, hardware upgrades, networking support, preventive maintenance, and spare parts

Qualifications

• High school diploma or equivalent.
• Local candidate to Cincinnati area.
• Authorized to work in the US.
• At least 19 years of age.
• 1+ years of field service/technical support experience.
• Basic working knowledge of mechanical, electrical, or IT systems.
• Familiarity with Android devices.
• Ability to follow written procedures, safety requirements, and work instructions.
• Ability to accurately track and report time worked in an hourly environment.
• Valid driver’s license with an acceptable driving record and ability to travel to field sites.
• Ability to complete background checks, safety training, and required certifications, as applicable.

Responsibilities

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems.
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements.
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites.
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments.
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation.
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools.
• Follow documented service procedures, safety guidelines, and site-specific requirements.
• Escalate unresolved or complex issues to higher-level technical support teams as directed.
• Provide basic status updates and participate in service coordination touchpoints when scheduled.

Skills

Field service experience

Technical support

Time management

Driver's license

Attention to detail

Education

High school diploma or equivalent

Tools

Android devices

Job description

About NCR AtleosNCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces list.Job Title: Field Service Technician II – Part-TimeLocation: Cincinnati, OHAt NCR Atleos, our Field Service Technicians are the face of our brand—solving problems, supporting customers, and keeping essential systems running. As a part-time technician, you’ll enjoy flexible work, paid training, and hands-on experience in the field. No matter how many hours you work, you’ll be a vital part of #LifeatNCRAtleos!Whether you’re gaining experience, staying active, or supplementing your income, this role offers freedom, support, and the chance to make a real impact—without full- time hours.So, if you’re looking for part-time work that’s engaging, rewarding and based on your availability — look no further!Position SummaryThe Part-Time Field Service Technician is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides onsite service on a flexible, part-time schedule, performing first & second line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management.This role is designed for individuals seeking flexible, hands-on technical work. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and established company policies.Areas of Responsibility• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation• Accurately record time worked, tasks completed, and service outcomes in designated service management tools• Follow documented service procedures, safety guidelines, and site-specific requirements• Escalate unresolved or complex issues to higher-level technical support teams as directed• Provide basic status updates and participate in service coordination touchpoints when scheduledBasic Qualifications• High school diploma or equivalent• Local candidate to specific geographic area• Authorized to work in the US• At least 19 years of age• 1+years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment• Familiarity and ability to use and operate an Android cell phone.• Ability to follow written procedures, safety requirements, and work instructions• Ability to accurately track and report time worked in an hourly environment• Valid driver’s license with an acceptable driving record and ability to travel to field sites• Ability to complete background checks, safety training, and required certifications, as applicablePreferred Qualifications• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields• Enrollment in or completion of a technical, engineering, or trade school program• Prior experience supporting field-based equipment or distributed technology environments• Familiarity with service ticketing, work order, or preventive maintenance systemsAdditional Employment Information• Hourly pay range: $23 per hour, based on experience, technical background, and assignment type• Schedule: Part-time, variable hours of up to 19 hours per week based on business needs; hours are not guaranteed.Example Shifts• Scheduled Shift blocks (e.g., 8:00 AM–5:00 PM), (12:00 PM – 9:00 PM) and (3:00 PM – 12:00 AM)• Two scheduled weekend days per week• Weekends: Saturday and SundayActual schedules may vary depending on service demand, site requirements, and technician availability.Offers of employment are conditional upon passage of screening criteria applicable to the job.Full time employee benefits include:Medical InsuranceDental InsuranceLife InsuranceVision InsuranceShort/Long Term DisabilityPaid Vacation401kEEO StatementNCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacyStatement to Third Party AgenciesTo ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.