Field Service Technician II - Cincinnati, OH (Part Time)

NCR Atleos Corporation; Ohio; Hybrid; USD 26.000 - 37.000; Teilzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Zusammenfassung

NCR Atleos is seeking a Part-Time Field Service Technician to deliver frontline field support, perform maintenance, upgrades, and installations of equipment at customer sites in the Cincinnati area. This hourly, non-exempt role offers flexible scheduling and hands-on training.

As a part-time technician, you will track time, follow documented procedures, and escalate complex issues as needed. Applicants must be age 19+, have a high school diploma, and legal US work authorization with a valid

Qualifikationen

• High school diploma or equivalent.
• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 19 years of age.
• 1+ years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable).
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment.
• Familiarity and ability to use and operate an Android cell phone.
• Ability to follow written procedures, safety requirements, and work instructions.
• Ability to accurately track and report time worked in an hourly environment.
• Valid drivers license with an acceptable driving record and ability to travel to field sites.
• Ability to complete background checks, safety training, and required certifications, as applicable.

Aufgaben

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Ausbildung

High school diploma or equivalent

Tools

Android phone usage

Driving ability

Jobbeschreibung

About NCR Atleos

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newswicks prestigious 2025 Top 100 Global Most Loved Workplaces® list. Job Title: Field Service Technician II – Part-Time Location: Cincinnati OH At NCR Atleos, our Field Service Technicians are the face of our brand - solving problems, supporting customers, and keeping essential systems running. As a part-time technician, you'll enjoy flexible work, paid training, and hands-on experience in the field. No matter how many hours you work, you'll be a vital part of #LifeatNCRAtleos! Whether you're gaining experience, staying active, or supplementing your income, this role offers freedom, support, and the chance to make a real impact - without full- time hours. So, if you're looking for part-time work that's engaging, rewarding and based on your availability - look no further!

Position Summary

The Part-Time Field Service Technician is an hourly, non-exempt position responsible for delivering frontline field support to ensure the consistent and reliable operation of deployed equipment and systems. This role provides onsite service on a flexible, part-time schedule, performing first & second line maintenance, installations, software and hardware upgrades, networking support, preventive maintenance, and spare parts management. This role is designed for individuals seeking flexible, hands-on technical work. Assignments are scheduled based on operational demand, peak service periods, and contractual maintenance requirements. All time worked is tracked and compensated in accordance with applicable wage and hour laws and established company policies.

Areas of Responsibility

• Perform onsite first-line troubleshooting and basic corrective maintenance for equipment and systems
• Execute simple corrective actions such as system resets, configuration checks, and minor component replacements
• Support physical installation, setup, removal, and commissioning of equipment at customer or operational sites
• Conduct scheduled preventive maintenance activities, including inspections, cleaning, and basic adjustments
• Deliver, replace, and return spare or defective parts while ensuring accurate part usage and documentation
• Accurately record time worked, tasks completed, and service outcomes in designated service management tools
• Follow documented service procedures, safety guidelines, and site-specific requirements
• Escalate unresolved or complex issues to higher-level technical support teams as directed
• Provide basic status updates and participate in service coordination touchpoints when scheduled

Basic Qualifications

• High school diploma or equivalent
• Local candidate to specific geographic area
• Authorized to work in the US
• At least 19 years of age
• 1+years of experience in field service, technical support, or maintenance roles (professional, contract, or academic experience applicable)
• Basic working knowledge of mechanical, electrical, or IT systems relevant to the supported environment
• Familiarity and ability to use and operate an Android cell phone.
• Ability to follow written procedures, safety requirements, and work instructions
• Ability to accurately track and report time worked in an hourly environment
• Valid drivers license with an acceptable driving record and ability to travel to field sites
• Ability to complete background checks, safety training, and required certifications, as applicable

Preferred Qualifications

• Technical or vocational training in electronics, mechanics, IT, engineering, or related fields
• Enrollment in or completion of a technical, engineering, or trade school program
• Prior experience supporting field-based equipment or distributed technology environments
• Familiarity with service ticketing, work order, or preventive maintenance systems

Additional Employment Information

• Hourly pay: $23 per hour, based on experience, technical background, and assignment type
• Schedule: Part-time, variable hours of up to 19 hours per week based on business needs; hours are not guaranteed.

Example Shifts

• Scheduled Shift blocks (e.g., 8:00 AM-5:00 PM), (12:00 PM - 9:00 PM) and (3:00 PM - 12:00 AM)
• Two scheduled weekend days per week
• Weekends: Saturday and Sunday Actual schedules may vary depending on service demand, site requirements, and technician availability.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance
• Dental Insurance
• Life Insurance
• Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. By applying to NCR Atleos jobs, you acknowledge that the terms of the NCR Atleos Applicant Privacy Notice (Applicant Privacy Policy | NCR Atleos) will govern the collection and use of your Personal Data. This notice supplements NCR Atleos Privacy Policy, which is available at www.ncratleos.com/privacy

Help us bring innovation to financial institutions across the globe. At NCR Atleos, you'll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.