Field Service Technician II - ATM & Self-Checkout Tech

NCR Atleos; Omaha (NE); On-site; USD 45,000 - 58,000; Full time

Job summary

NCR Atleos is seeking a Field Service Technician II to support major retailers and financial institutions from Omaha, NE. The role centers on hands-on servicing of ATMs and self-checkout systems with strong emphasis on safety, customer service, and reliability.

Ideal candidates are mechanically inclined, customer-focused, and capable of learning through NCR Atleos training. Local driving and flexibility with shifts are required for territory coverage and occasional overnight travel.

Qualifications

• Must have basic technical and computer skills.
• Ability to operate electronic devices and software.
• Willingness to learn through NCR Atleos training.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.

Skills

PC skills

Basic electronics

OS familiarity

Job description

NCR Atleos is seeking a Field Service Technician II to support major retailers and financial institutions from Omaha, NE. The role centers on hands-on servicing of ATMs and self-checkout systems with strong emphasis on safety, customer service, and reliability.

Ideal candidates are mechanically inclined, customer-focused, and capable of learning through NCR Atleos training. Local driving and flexibility with shifts are required for territory coverage and occasional overnight travel.