Field Service Technician II - ATM & Self-Checkout

NCR Atleos Corporation; Iowa (LA); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos in Dubuque, IA is seeking a Field Service Technician II to install, service, and repair electromechanical equipment such as ATMs and self-checkout systems within an assigned territory. You will participate in training programs and work with a diverse team to ensure high service standards.

The role requires strong mechanical aptitude, basic electronics, and the ability to travel. Local candidates in the US who are 19+ with a valid driver's license are encouraged to apply for a

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions including travel, rotating weekends, and lifting up to 50 lbs.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.

Skills

PC skills

Electronic skills

Operating system familiarity

Valid driver’s license

Tools

Imaging software

Job description

NCR Atleos in Dubuque, IA is seeking a Field Service Technician II to install, service, and repair electromechanical equipment such as ATMs and self-checkout systems within an assigned territory. You will participate in training programs and work with a diverse team to ensure high service standards.

The role requires strong mechanical aptitude, basic electronics, and the ability to travel. Local candidates in the US who are 19+ with a valid driver's license are encouraged to apply for a