Field Service Technician II — ATM & Kiosk Expert

NCR Atleos; Tallahassee (FL); On-site; USD 30,000 - 32,000; Full time

Job summary

NCR Atleos is seeking a Field Service Technician II in Tallahassee, FL. You’ll install, service, and repair electromechanical equipment like ATMs and self-checkout systems across a designated territory, maintaining strong customer relationships and adherence to safety standards.

Role involves travel, rotating shifts, and hands-on training to build expertise in hardware, software, and networking, with a focus on timely, professional customer support.

Qualifications

• Local candidate to the specific geographic area.
• One (1) or more years of related experience.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.
• Ability to perform essential job functions with travel, rotating/weekend shifts, and lifting up to 50 lbs.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.

Skills

PC skills

Driving

Prolonged travel

Rotating shifts

Tools

ATMs

Self-checkout systems

Job description

NCR Atleos is seeking a Field Service Technician II in Tallahassee, FL. You’ll install, service, and repair electromechanical equipment like ATMs and self-checkout systems across a designated territory, maintaining strong customer relationships and adherence to safety standards.

Role involves travel, rotating shifts, and hands-on training to build expertise in hardware, software, and networking, with a focus on timely, professional customer support.