Field Service Technician II - 24/7 Patient-Centric Repairs

Zvh; United States; On-site; USD 46,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

401(k) Retirement Savings Plan

Employee Stock Purchase Plan (ESPP)

Disability insurance

Life insurance

Job summary

Baxter is seeking a Field Service Technician II to prepare products for patient use, perform cleaning, disinfection, function checks, and minor repairs on a range of medical devices. The role involves on-site and customer interactions, 24/7 service coverage, and driving a service vehicle to client sites and service centers.

Qualified candidates will have a high school diploma or GED, a valid driver’s license, and the ability to lift heavy equipment.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED is required.
• Valid driver’s license and driving record are required.
• Basic mathematical skills – addition, subtraction, multiplication, and division.
• Preferred qualifications include technical or trade school training.
• DOT physical card (assistance provided).
• Experience with FDA-regulated products is preferred.
• Experience in customer service is required.

Responsibilities

• Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
• Troubleshoot devices and repair malfunctioning components.
• Use appropriate tools in adjustments and repairs.
• Provide on-call coverage, up to 24/7, including weekends and holidays.
• Load, unload, and move medical products up to 1,680 pounds.
• Generate service revenue and complete activities under service contract.
• Safely operate a box truck or company car (up to 26,000 pounds).

Skills

Customer service

Mathematical skills

Valid driver’s license

FDA-regulated products experience

Experience with service calls

Education

High school diploma or GED

Tools

DOT physical card

Job description

Baxter is seeking a Field Service Technician II to prepare products for patient use, perform cleaning, disinfection, function checks, and minor repairs on a range of medical devices. The role involves on-site and customer interactions, 24/7 service coverage, and driving a service vehicle to client sites and service centers.

Qualified candidates will have a high school diploma or GED, a valid driver’s license, and the ability to lift heavy equipment.