Field Service Technician II

Trystar, LLC; Houston (TX); On-site; USD 46,838 - 75,768; Full time

Job summary

Trystar, LLC is looking for a Field Service Technician II in Houston, Texas. This role involves troubleshooting, maintenance, and repair of Trystar equipment while ensuring customer satisfaction and safety. Candidates should have a strong background in electrical systems and excellent communication skills.

The technician will work independently and may travel frequently to customer sites. A team-oriented approach along with relevant qualifications and a commitment to safety and client success are imperative.

Qualifications

• 3–5+ years of field or industrial electrical experience.
• Ability to interpret complex schematics and specifications.
• Must be willing to travel to customer sites for extended periods.

Responsibilities

• Perform troubleshooting, maintenance, and repair activities on Trystar equipment.
• Lead IR scanning, repairs, and inspection activities.
• Document service work and provide technical feedback.

Skills

Electrical troubleshooting

Diagnostic capability

Proficiency with electrical testing equipment

Excellent communication skills

Problem solving

Organizational skills

Team player

Education

Electrical Apprentice, Electrical Journeyman, CET, EIT, ASCT required

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician II

Full-Time Employee Technical Houston, TX, US

3 days ago Requisition ID: 2631

Salary Range: $34.00 To $55.00 Hourly

Job Title: Field Service Technician II

JobDescription:

Trystar is a leader in power inverters, distribution equipment, and related services at the heart of supporting our electrical infrastructure. Our team members focus on producing the highest quality products in the industry and providing industry-leading service. Safety and integrity are our guiding principles, and we work together to achieve excellence for our customers every day.

Trystar’s team members are our most important asset, and this position plays a critical role in achieving our strategic objectives. As a Field Service Technician II, you will travel to customer sites and perform troubleshooting, maintenance, and repair activities on Trystar equipment. The Field Service Technician II will work directly with customers and installers in the field and provide various field service activities for Trystar’s offerings from commissioning, planned maintenance, equipment upgrades, troubleshooting, and repair.

We are looking for people who believe in our guiding principles and values of:

• Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived.
• Integrity – We’re honest, transparent, and committed to doing what’s right.
• Customer focus – We have relentless focus on our customers and their success.
• Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity.
• Play for each other – We’re a team. We show up for each other and we know that through teamwork we achieve greatness.
• Champion change – We know adaptation and improvement are requirements to survive and to thrive.
• Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.

In this role you will get to:

Serve as person-in-charge for high and low voltage maintenance, retrofit, and small-scale commissioning projects; support of large-scale commissioning jobs

Perform advanced troubleshooting and corrective maintenance independently

Execute electrical testing and diagnostics using appropriate equipment

Lead IR scanning, repairs, and inspection activities

Support larger commissioning efforts led by senior technicians

Provide on-the-job training and mentorship to Level 1 technicians

Interface directly with customers to resolve issues and communicate status

Document service work and provide technical feedback for continuous improvement

Train and mentor Level 1 technicians

Support of all other field activities

Scope and Autonomy:

Works independently on most assignments

Leads defined service jobs and tasks

• Makes real-time decisions within established procedures

Job Requirements:

Strong electrical troubleshooting and diagnostic capability

Ability to interpret complex schematics and specifications

Proficiency with electrical testing equipment

Excellent communication, problem solving, and organizational skills

Must be a team player, willing to work with others in a fast-paced environment

This is a field-based role and requires regular travel to customer sites. Travel may include local, regional, national, and cross-border work depending on project requirements. Technicians must be willing and able to work on-site for extended periods, including rotational schedules, shutdowns, commissioning windows, emergency service calls, and remote project locations.

3–5+ years of field or industrial electrical experience

• Electrical Apprentice, Electrical Journeyman, CET, EIT, ASCT required