Field Service Technician II

Jobtailor

Hilo (HI)

On-site

USD 40,000 - 56,000

Full time

14 days+

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Job summary

Jobtailor in Hawaii is seeking a field service technician to install, maintain, and service electromechanical equipment, including ATMs and self-checkout systems, across an assigned territory. You will diagnose issues, perform system overhauls, and ensure safety and operational standards.

This role requires a valid US work authorization, a clean driving record, and flexibility for prolonged travel, rotating shifts, and lifting up to 50 lbs.

Qualifications

Local candidate to specific geographic area.
Authorized to work in the US.
At least 19 years of age.
Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Familiarity with large servers, mainframe computers, and imaging software (preferred but not required)
A+ Certification, CompTIA, N+ Certification (preferred but not required)
One or more years of related experience (preferred but not required)

Responsibilities

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic, to configuration, security, and remote system access

Skills

Electromechanical Service

Network Troubleshooting

A+ Certification

CompTIA N+ Certification

Customer Installation

PC Skills

OS Familiarity

Imaging Software

Server & Mainframe

Tools

Imaging Software

Large Servers

Mainframe Computers

Job description

Perform customer installation, maintenance, and service calls promptly and effectively
Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory
Perform maintenance repair and system overhauls
Manage everything from network faults and traffic, to configuration, security, and remote system access

Requirements

Local candidate to specific geographic area
Authorized to work in the US
At least 19 years of age
Have a valid driver’s license and driving record that satisfies NCR Atleos fleet requirements
PC skills, basic electronic skills, and operating system familiarity
Ability to perform essential functions of the job with or without a reasonable accommodation
Prolonged travel with driving several hours per day
Rotating and weekend shifts
Carrying and lifting tools, parts, and equipment weighing up to 50 lbs. without assistance
Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Familiarity with large servers, mainframe computers, and imaging software (preferred but not required)
A+ Certification, CompTIA, N+ Certification (preferred but not required)
One or more years of related experience (preferred but not required)

Core Competencies

Demonstrates expertise in the installation, maintenance, and service of electromechanical equipment, including ATMs and self-checkout systems, while ensuring compliance with safety and operational standards. Proficient in troubleshooting network issues and performing system overhauls, with a strong emphasis on customer service and effective communication.

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